RS EDEN
Housing Property Manager
RS EDEN, Minneapolis, Minnesota, United States, 55400
SUMMARY
The Property Manager will be responsible for supporting the daily operations of all property management functions for supportive housing projects housing youth, adults, and families according to RS EDEN housing policies.
Internally, they will work closely with the Intake and Compliance Manager, Maintenance Technicians, Caretakers, Custodial staff, Support Service Lead Case Managers, Connection Center Staff, Operations Manager, and others to ensure effective communication and positive working relationships.
Externally, they will collaborate with outside partner organizations (i.e. MPHA, SPPHA, The Link, etc.) and vendors (i.e. pest control, security, towing, custodial, etc.).
The Property Manager will be responsible for clear, concise, and organized communication with all RS EDEN Housing staff. This person will utilize specific communication systems (i.e. AppFolio, checklists, weekly updates, etc.) in a timely manner to ensure the housing projects are functioning well. They are committed to providing safe, stable communities for participants to thrive. They must proactively seek solutions to resolve unexpected challenges and assist others without formal/informal direction. They must be able to solve problems while following RS EDEN policies and procedures in addition to abiding by Fair Housing Laws.
This person will be highly organized with a working knowledge of Property Management systems and Supportive Housing best practices. They must possess all the business attributes required to balance team and individual responsibilities. The Property Manager must display outstanding interpersonal skills in addition to being able to work independently. They must have a willingness and ability to solve problems and strong decision-making skills while working with diverse cultural groups.
Pay ranges from $46,000-$56,000 annually
RESPONSIBILITIES
Supervision
:
Caretakers, other live-on-site staff and/or independent contractors when applicable.
Operations:
Works in conjunction with the Operations Manager, Maintenance Technicians, Caretaker and custodial staff, and outside vendors to ensure properties and units are in good condition and are monitored regularly to comply with Funder regulations and Housing Quality Standards.
Participates in the successful completion of both internal and external move-in, bimonthly, annual, and move-out inspections.
Maintains multiple relationships with suppliers/contractors/vendors that support the operations of all RS EDEN Housing properties.
Maintains a positive working relationship with community partners.
Collaborates with the Operations Manager regarding physical site requests.
Works in conjunction with the Operations Manager to effectively utilize tools to support a variety of communication needs within the Asset and Property Management Division.
Compliance:
Works in conjunction with the Intake and Compliance Manager to ensure units meet compliance with regulations and are occupied in a timely manner.
Communicates and assists participants with lease requirements associated with annual recertification.
Verifies that all hard and electronic files are in compliance with regulations.
Supports the division by participating in internal audits and helping prepare files for funder audits and inspections.
Maintains a working knowledge of Property Management, Rental Assistance Programs, Funder Regulations, and Fair Housing Laws.
Administrative Management:
Accurately prepares and processes all leasing paperwork.
Enforces lease agreements, rules, and policies as needed.
Prioritizes proper documentation pertaining to all lease infractions.
Assures the timely collection and deposit of rent and other monies owed by participants.
Takes ownership of the physical condition of the property.
Collects and communicates information regarding market conditions.
Develops and maintains a positive and professional working relationship with rental assistance agencies.
Participant Relations:
Communicates directly with participants to address property management issues and concerns.
Prioritizes the collection of rent and communicates efficiently with participants regarding their financial responsibilities.
Collaborates with support services to creatively address community and participant needs.
Leads site staff meetings regularly to communicate property management information.
Engages in high-level customer service that is culturally responsive.
Develops and implements participant education training with input from other department staff.
QUALIFICATIONS/REQUIREMENTS
Required:
High school diploma or GED.
Preferred experience in property management and/or compliance management.
Experience relating to people from diverse backgrounds with multiple barriers.
Possess sound personal judgment, organizational skills, and strong time management skills.
Ability to resolve conflicts and maintain confidentiality.
Ability to convey a positive and professional image.
Well organized, motivated, and detail-oriented.
Excellent oral and written communication and management skills.
Good computer skills.
Valid state driver’s license.
Join a team whose innovative work addresses the complex challenges of addiction, homelessness, disability, poverty, and criminal justice involvement. RS EDEN promotes recovery and resilience in our clients as they build new beginnings through these person-centered programs.
RS EDEN requires all new hire candidates for this position to successfully undergo and pass a criminal history background check and driver record screen (DMV check).
We offer a competitive compensation and benefits package including:
Health, Dental, and Vision. Life, Short-Term, and Long-Term disability insurance.Retirement plan with company contribution.Generous paid time off.12 annual holidays.Tuition Reimbursement.Paid Parental Leave.
Note: This job description is not intended to be an inclusive list of responsibilities, but a guide to basic areas of job function and responsibility.
AA/EEO
#J-18808-Ljbffr
The Property Manager will be responsible for supporting the daily operations of all property management functions for supportive housing projects housing youth, adults, and families according to RS EDEN housing policies.
Internally, they will work closely with the Intake and Compliance Manager, Maintenance Technicians, Caretakers, Custodial staff, Support Service Lead Case Managers, Connection Center Staff, Operations Manager, and others to ensure effective communication and positive working relationships.
Externally, they will collaborate with outside partner organizations (i.e. MPHA, SPPHA, The Link, etc.) and vendors (i.e. pest control, security, towing, custodial, etc.).
The Property Manager will be responsible for clear, concise, and organized communication with all RS EDEN Housing staff. This person will utilize specific communication systems (i.e. AppFolio, checklists, weekly updates, etc.) in a timely manner to ensure the housing projects are functioning well. They are committed to providing safe, stable communities for participants to thrive. They must proactively seek solutions to resolve unexpected challenges and assist others without formal/informal direction. They must be able to solve problems while following RS EDEN policies and procedures in addition to abiding by Fair Housing Laws.
This person will be highly organized with a working knowledge of Property Management systems and Supportive Housing best practices. They must possess all the business attributes required to balance team and individual responsibilities. The Property Manager must display outstanding interpersonal skills in addition to being able to work independently. They must have a willingness and ability to solve problems and strong decision-making skills while working with diverse cultural groups.
Pay ranges from $46,000-$56,000 annually
RESPONSIBILITIES
Supervision
:
Caretakers, other live-on-site staff and/or independent contractors when applicable.
Operations:
Works in conjunction with the Operations Manager, Maintenance Technicians, Caretaker and custodial staff, and outside vendors to ensure properties and units are in good condition and are monitored regularly to comply with Funder regulations and Housing Quality Standards.
Participates in the successful completion of both internal and external move-in, bimonthly, annual, and move-out inspections.
Maintains multiple relationships with suppliers/contractors/vendors that support the operations of all RS EDEN Housing properties.
Maintains a positive working relationship with community partners.
Collaborates with the Operations Manager regarding physical site requests.
Works in conjunction with the Operations Manager to effectively utilize tools to support a variety of communication needs within the Asset and Property Management Division.
Compliance:
Works in conjunction with the Intake and Compliance Manager to ensure units meet compliance with regulations and are occupied in a timely manner.
Communicates and assists participants with lease requirements associated with annual recertification.
Verifies that all hard and electronic files are in compliance with regulations.
Supports the division by participating in internal audits and helping prepare files for funder audits and inspections.
Maintains a working knowledge of Property Management, Rental Assistance Programs, Funder Regulations, and Fair Housing Laws.
Administrative Management:
Accurately prepares and processes all leasing paperwork.
Enforces lease agreements, rules, and policies as needed.
Prioritizes proper documentation pertaining to all lease infractions.
Assures the timely collection and deposit of rent and other monies owed by participants.
Takes ownership of the physical condition of the property.
Collects and communicates information regarding market conditions.
Develops and maintains a positive and professional working relationship with rental assistance agencies.
Participant Relations:
Communicates directly with participants to address property management issues and concerns.
Prioritizes the collection of rent and communicates efficiently with participants regarding their financial responsibilities.
Collaborates with support services to creatively address community and participant needs.
Leads site staff meetings regularly to communicate property management information.
Engages in high-level customer service that is culturally responsive.
Develops and implements participant education training with input from other department staff.
QUALIFICATIONS/REQUIREMENTS
Required:
High school diploma or GED.
Preferred experience in property management and/or compliance management.
Experience relating to people from diverse backgrounds with multiple barriers.
Possess sound personal judgment, organizational skills, and strong time management skills.
Ability to resolve conflicts and maintain confidentiality.
Ability to convey a positive and professional image.
Well organized, motivated, and detail-oriented.
Excellent oral and written communication and management skills.
Good computer skills.
Valid state driver’s license.
Join a team whose innovative work addresses the complex challenges of addiction, homelessness, disability, poverty, and criminal justice involvement. RS EDEN promotes recovery and resilience in our clients as they build new beginnings through these person-centered programs.
RS EDEN requires all new hire candidates for this position to successfully undergo and pass a criminal history background check and driver record screen (DMV check).
We offer a competitive compensation and benefits package including:
Health, Dental, and Vision. Life, Short-Term, and Long-Term disability insurance.Retirement plan with company contribution.Generous paid time off.12 annual holidays.Tuition Reimbursement.Paid Parental Leave.
Note: This job description is not intended to be an inclusive list of responsibilities, but a guide to basic areas of job function and responsibility.
AA/EEO
#J-18808-Ljbffr