Talentify.io
Customer Service Specialist - Remote ($18.50 - $19.50 / hour)
Talentify.io, Little Ferry, New Jersey, us, 07643
Employer Industry:
Automotive Warranty Services
Why Consider This Job Opportunity:Competitive starting rate of $19.50 per hour with a degreeOpportunity for growth and promotion within the organizationComprehensive benefits package including medical, dental, and vision coverageTuition reimbursement for professional developmentWork from home flexibility with a reliable and secure internet connectionConsistent work schedule with weekends off for work-life balanceWhat To Expect (Job Responsibilities):Handle inbound and outbound phone calls, educating and answering questions about customer warrantiesAnticipate customer needs and provide world-class customer serviceManage customer conflict in a fast-paced call center environmentFind solutions to challenging customer issuesMaintain a positive attitude and emotional resilience in challenging situationsWhat Is Required (Qualifications):High school diploma required, associate or bachelor's degree preferred3+ years of customer service experience with conflict resolutionExperience in the automotive industry preferredStrong verbal and written communication skillsAbility to work in a fast-paced environment and meet deadlinesHow To Stand Out (Preferred Qualifications):Experience in a healthcare-related service roleFluent in Spanish
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Automotive Warranty Services
Why Consider This Job Opportunity:Competitive starting rate of $19.50 per hour with a degreeOpportunity for growth and promotion within the organizationComprehensive benefits package including medical, dental, and vision coverageTuition reimbursement for professional developmentWork from home flexibility with a reliable and secure internet connectionConsistent work schedule with weekends off for work-life balanceWhat To Expect (Job Responsibilities):Handle inbound and outbound phone calls, educating and answering questions about customer warrantiesAnticipate customer needs and provide world-class customer serviceManage customer conflict in a fast-paced call center environmentFind solutions to challenging customer issuesMaintain a positive attitude and emotional resilience in challenging situationsWhat Is Required (Qualifications):High school diploma required, associate or bachelor's degree preferred3+ years of customer service experience with conflict resolutionExperience in the automotive industry preferredStrong verbal and written communication skillsAbility to work in a fast-paced environment and meet deadlinesHow To Stand Out (Preferred Qualifications):Experience in a healthcare-related service roleFluent in Spanish
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