Logo
Talentify.io

Customer Service Specialist - Remote ($18.50 / hour)

Talentify.io, Little Ferry, New Jersey, us, 07643


Employer Industry: Automotive Warranty Services

Why Consider This Job Opportunity

Competitive starting rate of $18.50 per hour, $19.50 with a Degree PlusAdditional 25 cents per hour for fluent Spanish speakersComprehensive benefits package including medical, dental, and vision insurance401(k) and company-paid life insurance policyGrowth opportunities with a track record of promoting over 1,000 employees annuallyTuition reimbursement for professional developmentWellness program with cash incentives and discounts on medical premiumsConsistent work schedule with Sundays off for work-life balanceMonthly bonus share, sales contests, and other perks for outstanding performanceWorld-class training and development programsOption to work from home with a conducive and quiet workspaceSet schedule Monday through Friday, with rotating SaturdaysIn-office and hybrid arrangements available for employees in AZ and TXGenerous paid time off and holidays

What To Expect (Job Responsibilities)

Handle inbound and outbound phone calls to educate and answer questions about customer warrantiesProvide world-class customer service in a fast-paced call center environmentAnticipate customer needs and effectively manage customer conflictSolve complex customer problems and find appropriate solutions

What Is Required (Qualifications)

High School diploma required; Associate or Bachelor's degree preferred3+ years of experience in a customer service role with conflict resolutionExcellent verbal and written communication skillsAbility to thrive in a fast-paced environment and meet time-sensitive requirementsPositive emotional resilience to handle challenging calls with an optimistic attitude

How To Stand Out (Preferred Qualifications)

Experience in the automotive industry and familiarity with vehicle repair shop procedures and practices

#AutomotiveWarrantyServices #CustomerService #CareerGrowth #CompetitivePay #WorkFromHome

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.#J-18808-Ljbffr