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Talentify.io

Customer Service Representative/Streaming Services-Remote ($13.50 / hour)

Talentify.io, Little Ferry, New Jersey, us, 07643


Employer Industry: Streaming Media and Entertainment

Why Consider This Job Opportunity

Competitive hourly rate of $13.50/hour and paid trainingAdditional pay incentives as well as monthly rewards & recognition programsMedical, dental, and vision benefits plus added benefits such as 401k and paid time offExciting vacation benefits, including a newly introduced Global Flexible Benefits PolicyPromote from within opportunities – 80% of our frontline leaders began their careers at Hiring Company as repsEAP & Health and Wellness programs including a personal trainer dedicated to Hiring Company

What To Expect (Job Responsibilities)

Provide exceptional customer service and support for customers of a global giant in the streaming media and entertainment industryTroubleshoot and assist with streaming services on various devicesUtilize Microsoft Office and CRM applications to manage customer interactionsDemonstrate strong problem-solving skills and multitasking abilitiesUse multiple applications simultaneously to provide efficient and effective support

What Is Required (Qualifications)

Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experienceExperience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc.Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)Technical support experienceStrong problem-diagnosis and problem-solving skills

How To Stand Out (Preferred Qualifications)

0-2 years of experience as a customer service representative in a streaming media or entertainment industry

Hashtags

#StreamingMedia #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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