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Talentify.io

Inbound Customer Service Representative (WFH)

Talentify.io, Little Ferry, New Jersey, us, 07643


Employer Industry: Healthcare Services

Why Consider This Job Opportunity

Salary up to $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited EarningsWork From Home after successful completion of IN OFFICE TRAINING and meeting expectations with management approvalGenerous benefits package including 401k, Medical, Dental, and Vision insuranceOpportunity for career advancement and growth within the organizationEmployee Recognition ProgramChance to make a positive impact on patient care and well-being

What To Expect (Job Responsibilities)

Act as patient advocate to resolve questions or concernsCollect patient, source information, and input data into e-IntakeDevelop and maintain working knowledge of current products and services offered by the employerManage all aspects of initial intake via high volume inbound phone callsProvide basic technical customer service assistance for CPAP equipment

What Is Required (Qualifications)

High school diploma or GED equivalentOne to three years of related prior work experience in a team-oriented environmentExperience in medical field and administrative record managementStrong customer service backgroundBasic Computer and Basic Internet skills

How To Stand Out (Preferred Qualifications)

Knowledge of medical billing practicesExperience in a healthcare-related service roleBasic understanding of Durable Medical Equipment (DME) or Home Medical Equipment (HME)Familiarity with billing reimbursement and insurance policiesStrong communication skills in English

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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