SalesHood
Customer Success Manager at SalesHood in Remote
SalesHood, Columbia, California, United States, 95310
Customer Success Manager at SalesHood
in RemoteResponsibilities:
Be the single point of contact for our customers and nurture relationships and outcomes with proven sales enablement programs and practices.Work with customers to understand their business needs and propose solutions to solve top revenue and performance challenges.Maintain a high net retention rate; work with Renewal Account Manager to ensure on-time renewals and identify and generate expansion opportunities (up-sell, add-on, cross-sell, etc.).Monitor account health on an ongoing basis and conduct regular business reviews to help customers optimize their use and value of SalesHood.Cultivate trustworthy relationships with each champion in your book of business.Qualifications:
3 years of Sales Enablement Industry experience.Strong knowledge of the sales tech ecosystem including training, onboarding, coaching, knowledge management, sales process, CRM, and Salesforce.Proven track record in delivering ongoing value to customers.Superior customer-facing and communication skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization.Business process and project management expertise.Strong analytical and structured problem-solving capabilities.Understand and utilize the power of relationship building.Excellent teamwork and collaboration skills.Results-oriented, high energy, and self-motivated.Fearless about learning and always striving to perfect your craft.Salary Range:
$80K -- $100KEstimated Salary: $20 to $28 per hour based on qualifications.Company Information:
SalesHood's smarter and faster Sales Enablement Platform is purpose-built to improve sales effectiveness and proven to boost sales efficiency. Many of the faster-growing companies are realizing fast revenue outcomes working with and using SalesHood. Our customer success experts will guide you every step of the way.
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in RemoteResponsibilities:
Be the single point of contact for our customers and nurture relationships and outcomes with proven sales enablement programs and practices.Work with customers to understand their business needs and propose solutions to solve top revenue and performance challenges.Maintain a high net retention rate; work with Renewal Account Manager to ensure on-time renewals and identify and generate expansion opportunities (up-sell, add-on, cross-sell, etc.).Monitor account health on an ongoing basis and conduct regular business reviews to help customers optimize their use and value of SalesHood.Cultivate trustworthy relationships with each champion in your book of business.Qualifications:
3 years of Sales Enablement Industry experience.Strong knowledge of the sales tech ecosystem including training, onboarding, coaching, knowledge management, sales process, CRM, and Salesforce.Proven track record in delivering ongoing value to customers.Superior customer-facing and communication skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization.Business process and project management expertise.Strong analytical and structured problem-solving capabilities.Understand and utilize the power of relationship building.Excellent teamwork and collaboration skills.Results-oriented, high energy, and self-motivated.Fearless about learning and always striving to perfect your craft.Salary Range:
$80K -- $100KEstimated Salary: $20 to $28 per hour based on qualifications.Company Information:
SalesHood's smarter and faster Sales Enablement Platform is purpose-built to improve sales effectiveness and proven to boost sales efficiency. Many of the faster-growing companies are realizing fast revenue outcomes working with and using SalesHood. Our customer success experts will guide you every step of the way.
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