The Johns Hopkins University
Simulation Operations Specialist
The Johns Hopkins University, Baltimore, Maryland, United States, 21276
The Johns Hopkins Medicine Simulation Center (JHMSC) is dedicated to supporting the growing use of simulation methodologies throughout medical education and professional practice. It provides consultative and supportive services for curriculum development, innovative instructional strategies, assessment methods, and faculty development in simulations for Johns Hopkins University School of Medicine (JHUSOM) and the Johns Hopkins Hospital (JHH) as well as other Johns Hopkins Health System (JHHS) and Johns Hopkins University entities (Bayview Medical Center, School of Nursing, etc.) and external clients. The JHMSC has a special interest in resuscitation, crisis resource management, and simulation-based research. In an effort to advance the science of medical education and patient safety, simulations are conducted within the JHMSC and in the clinical environment (“in situ”).We are seeking a
Simulation Operations Specialist
who is part of the JHMSC team responsible for simulation equipment management and operations of daily simulation functions. The position reports to the Operations Manager and works collaboratively with all members of the Operations team and the JHMSC staff. This role engages with activities related to center management and operations and learning support. To be successful in this position the Specialist will rely on their ability to understand and manage technology, be a proactive problem-solver, be detail-oriented, be customer-centered, process and outcomes-oriented, and demonstrate ability to communicate effectively and learn quickly. The Specialist will be joining a high functioning and collaborative team committed to delivering excellent service and is committed to continuous improvement.Specific Duties & ResponsibilitiesActivity Support:Serves as the operator by running pre-developed scenarios with users.Creates moulage according to users’ specifications.Manages room set-up and clean-up for clinical simulations and debriefings; accountable for having the room props, equipment, and other resources prepared for the scheduled simulation activity.Works closely with staff and faculty to ensure the smooth operation educational activities.Meets with potential users to identify resources, including but not limited to equipment, supplies, and space needed to accommodate requests.Coordinates equipment transport and support for in situ events as needed.Maintains a working knowledge of simulation theories and methodologies.Conducts routine inventory updates; requests additional supplies or equipment.Understands the use and operation of different simulator technologies ranging from anatomic models and task trainers to screen-based simulation to full-body patient simulators and virtual reality surgical simulators.Maintains knowledge and basic troubleshooting for complex computer-based multimedia systems and their components.Performs minor maintenance according to manufacturer’s training and guidelines.Participates in technical training as necessary; attends conferences to stay current with simulation technology.Interfaces with the equipment manufacturers regarding equipment troubleshooting and systems problems; maintains record of repairs.Provides high-level training to faculty and other users as needed.Special Knowledge, Skills, and AbilitiesAbility to work effectively independently and as a member of a team in a fast-paced environment.Knowledge of health care-related clinical patient care.Knowledge of and experience in project management.Knowledge of and experience in workflow mapping and improvement.Strong interpersonal, leadership, and organizational skills.Customer service orientation and strong customer service skills.Strong technical and computer skills.Strong interpersonal skills.Minimum QualificationsHigh School Diploma or Graduation Equivalent.One year of basic allied health, simulation, or relevant experience.Preferred QualificationsEMT, CNA, or other similar allied-health related certification.CPR Certification with the American Heart Association or American Red Cross.Classified Title: Simulation Operations SpecialistRole/Level/Range: ACRO40/E/03/CEStarting Salary Range: $19.75 - $35.35 HRLY ($20.00 Targeted; Commensurate with experience)Employee group: Casual / On CallSchedule: Monday - Friday 8:30 AM - 5:00 PMExempt Status: Non-ExemptLocation: School of Medicine-East Baltimore CampusDepartment name: SOM Administration Simulation CenterPersonnel area: School of MedicineTotal RewardsThe referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement.Education and Experience EquivalencyPlease refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.Applicants Completing StudiesApplicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.Background ChecksThe successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University.Diversity and InclusionThe Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Accommodation InformationIf you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu.
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Simulation Operations Specialist
who is part of the JHMSC team responsible for simulation equipment management and operations of daily simulation functions. The position reports to the Operations Manager and works collaboratively with all members of the Operations team and the JHMSC staff. This role engages with activities related to center management and operations and learning support. To be successful in this position the Specialist will rely on their ability to understand and manage technology, be a proactive problem-solver, be detail-oriented, be customer-centered, process and outcomes-oriented, and demonstrate ability to communicate effectively and learn quickly. The Specialist will be joining a high functioning and collaborative team committed to delivering excellent service and is committed to continuous improvement.Specific Duties & ResponsibilitiesActivity Support:Serves as the operator by running pre-developed scenarios with users.Creates moulage according to users’ specifications.Manages room set-up and clean-up for clinical simulations and debriefings; accountable for having the room props, equipment, and other resources prepared for the scheduled simulation activity.Works closely with staff and faculty to ensure the smooth operation educational activities.Meets with potential users to identify resources, including but not limited to equipment, supplies, and space needed to accommodate requests.Coordinates equipment transport and support for in situ events as needed.Maintains a working knowledge of simulation theories and methodologies.Conducts routine inventory updates; requests additional supplies or equipment.Understands the use and operation of different simulator technologies ranging from anatomic models and task trainers to screen-based simulation to full-body patient simulators and virtual reality surgical simulators.Maintains knowledge and basic troubleshooting for complex computer-based multimedia systems and their components.Performs minor maintenance according to manufacturer’s training and guidelines.Participates in technical training as necessary; attends conferences to stay current with simulation technology.Interfaces with the equipment manufacturers regarding equipment troubleshooting and systems problems; maintains record of repairs.Provides high-level training to faculty and other users as needed.Special Knowledge, Skills, and AbilitiesAbility to work effectively independently and as a member of a team in a fast-paced environment.Knowledge of health care-related clinical patient care.Knowledge of and experience in project management.Knowledge of and experience in workflow mapping and improvement.Strong interpersonal, leadership, and organizational skills.Customer service orientation and strong customer service skills.Strong technical and computer skills.Strong interpersonal skills.Minimum QualificationsHigh School Diploma or Graduation Equivalent.One year of basic allied health, simulation, or relevant experience.Preferred QualificationsEMT, CNA, or other similar allied-health related certification.CPR Certification with the American Heart Association or American Red Cross.Classified Title: Simulation Operations SpecialistRole/Level/Range: ACRO40/E/03/CEStarting Salary Range: $19.75 - $35.35 HRLY ($20.00 Targeted; Commensurate with experience)Employee group: Casual / On CallSchedule: Monday - Friday 8:30 AM - 5:00 PMExempt Status: Non-ExemptLocation: School of Medicine-East Baltimore CampusDepartment name: SOM Administration Simulation CenterPersonnel area: School of MedicineTotal RewardsThe referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement.Education and Experience EquivalencyPlease refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.Applicants Completing StudiesApplicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.Background ChecksThe successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University.Diversity and InclusionThe Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Accommodation InformationIf you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu.
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