Direct ChassisLink Inc. (DCLI)
National Account Manager - East Coast
Direct ChassisLink Inc. (DCLI), Trenton, New Jersey, United States,
The National Account Manager reports directly to the Assistant Vice President of International Sales, responsible for proactively driving growth and value-added solutions for assigned accounts or markets. This position will be able to communicate with all levels of internal and external organizations and have a comprehensive understanding of transportation, logistics, and sales processes.
Duties And ResponsibilitiesCustomer base will include assigned Ocean Carriers, Ports, Shippers, Inland Private Rail Ramps, Transloads, IMC’s and Railroads where applicable.Create new sales leads, negotiating contracts, manage and develop relationships with assigned accounts to meet revenue and profitability objectives.Identify, quantify, and pursue new revenue opportunities beyond standard use agreements.Collaborate with other internal stakeholders, including Finance, Operations, Legal and Billing to address customer concerns and provide customized sales proposals.Develop Sales Strategies to penetrate new markets where the organization doesn’t have a presence.Identify opportunities to drive productivity, operational synergies, and technological improvements that can benefit both our customers and the company.Generate a deep understanding of the customers business, enabling the employee to be the “voice of the customer” and identify new ways in which DCLI can drive value.Provide well-informed advice and information that is valuable to our customers and the broader community.Share up to date market intelligence to the Commercial organization as well as other internal stakeholders.Work within Salesforce to create account profiles, track opportunities, and ensure all customer related content remains current.Attend various industry events, interacting with the entire customer base to promote the company vision.
QualificationsBachelor’s degree in Business Administration or related disciplineMinimum seven to ten years of experience primarily within transportation/intermodal/supply chain industryTeam player with strong interpersonal and communication skillsResults oriented professional with effective writing and verbal communication skillsAbility to prioritize, meet deadlines and excel in a fast paced and dynamic work environmentHighly organized and able to handle multiple tasks simultaneouslyAnalytical thinker with a passion for problem resolution, process improvement, and excellent customer serviceAbility to make clear and actionable business recommendationsFlexibility with the ability to quickly adapt to changeAbility to independently acquire and analyze informationStrong computer skills (Excel, PowerPoint, Word, Tableau, SalesForce)Must be able to travel at minimum 40% of the month at times when necessaryMust be able to pass a pre-employment drug screening.
BenefitsWe understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.
Excellent health, dental, and vision insurance options for you and your familyAmple PTO and paid holidays401k with company matchFlexibility to support a healthy work-life balanceWellness resourcesCompany-sponsored parties, outings, and other perks
Development OpportunitiesAt DCLI, you’ll find that everyone – from your coworkers and managers to the senior leadership team – wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career:
Tuition reimbursementInternal training and educational resourcesQuarterly and annual awards for outstanding performancePathways to promotions and access to advice, feedback, and mentorshipParticipation in professional organizationsInternships
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Duties And ResponsibilitiesCustomer base will include assigned Ocean Carriers, Ports, Shippers, Inland Private Rail Ramps, Transloads, IMC’s and Railroads where applicable.Create new sales leads, negotiating contracts, manage and develop relationships with assigned accounts to meet revenue and profitability objectives.Identify, quantify, and pursue new revenue opportunities beyond standard use agreements.Collaborate with other internal stakeholders, including Finance, Operations, Legal and Billing to address customer concerns and provide customized sales proposals.Develop Sales Strategies to penetrate new markets where the organization doesn’t have a presence.Identify opportunities to drive productivity, operational synergies, and technological improvements that can benefit both our customers and the company.Generate a deep understanding of the customers business, enabling the employee to be the “voice of the customer” and identify new ways in which DCLI can drive value.Provide well-informed advice and information that is valuable to our customers and the broader community.Share up to date market intelligence to the Commercial organization as well as other internal stakeholders.Work within Salesforce to create account profiles, track opportunities, and ensure all customer related content remains current.Attend various industry events, interacting with the entire customer base to promote the company vision.
QualificationsBachelor’s degree in Business Administration or related disciplineMinimum seven to ten years of experience primarily within transportation/intermodal/supply chain industryTeam player with strong interpersonal and communication skillsResults oriented professional with effective writing and verbal communication skillsAbility to prioritize, meet deadlines and excel in a fast paced and dynamic work environmentHighly organized and able to handle multiple tasks simultaneouslyAnalytical thinker with a passion for problem resolution, process improvement, and excellent customer serviceAbility to make clear and actionable business recommendationsFlexibility with the ability to quickly adapt to changeAbility to independently acquire and analyze informationStrong computer skills (Excel, PowerPoint, Word, Tableau, SalesForce)Must be able to travel at minimum 40% of the month at times when necessaryMust be able to pass a pre-employment drug screening.
BenefitsWe understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.
Excellent health, dental, and vision insurance options for you and your familyAmple PTO and paid holidays401k with company matchFlexibility to support a healthy work-life balanceWellness resourcesCompany-sponsored parties, outings, and other perks
Development OpportunitiesAt DCLI, you’ll find that everyone – from your coworkers and managers to the senior leadership team – wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career:
Tuition reimbursementInternal training and educational resourcesQuarterly and annual awards for outstanding performancePathways to promotions and access to advice, feedback, and mentorshipParticipation in professional organizationsInternships
#J-18808-Ljbffr