University Federal Credit Union
Post Closing Specialist
University Federal Credit Union, Austin, Texas, us, 78716
Job Summary
Under general supervision, conducts final audit and review of mortgage loans and ensures they are shipped to the investor or servicer in the proper time frame.Clears investor stipulations and helps to ensure all time frames are met.
The Post Closing Specialist reports to the Mortgage Operations Manager.
About UFCU
Our credit union was chartered in 1936 and has grown to serve over 384,816 members. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to serving our Members, empowering their financial success, and building financially healthy communities.
Our aspiration is to be
loved by millions of members and built to thrive for generations . Our employees are not only part of our team but also Members themselves. They are innovative, agile, and Member-obsessed leaders who strive to be the best and always do the right thing. We offer a competitive compensation and benefits package to support our employees and their loved ones, reflecting the fact that our people are at the center of everything we do.
UFCU fosters a collaborative, diverse, and inclusive environment that fosters innovation, performance excellence, and career growth. If you're looking for a challenging, purpose-driven career that makes a difference in our communities, UFCU is the place for U. Join us and work with purpose.
Essential Functions
Successfully handle Investor and Portfolio Loans from funding to completion:Utilize knowledge and expertise to properly identify type of loan and ensure they are booked correctly and timely in the portfolio servicing system.Track, review and prioritize the shipment of files based on SLA's and the expiration of lock commitments.Transfer servicing rights.Ensure notes are signed and delivered to the investor custodian in a timely manner.File and ensure all notes are properly maintained in our portfolio custodian.Retrieve and follow procedures for paid-in-full Notes from the proper Custodian's.Assist in clearing of investor stipulations expeditiously.Ensure proper MERS documentation is completed throughout the process and within proper timelines.Upload documents from the title companies into the Loan Origination System (LOS).Manage payment of FHA / VA / USDA upfront mortgage insurance/guaranty fees as well as ensure mortgage insurance is transferred as needed.Deliver Notice of Servicing Transfer in time to reasonably assure receipt by the customer at least fifteen days before the first payment is due.Receives, manages, and distributes all final loan documents to the appropriate investor in a timely manner. Follows up with the title company on any delayed trailing documents.Conduct thorough quality checks to ensure uniform quality and accuracy.Proactively find ways to improve process efficiency and/or the quality of results.Handle the funding of portfolio loans by reviewing documents, issuing and mailing payoff checks, and disbursing funds.Lending Coordinator Support
Serve as a backup for Lending Coordinator duties, which may include, but are not limited, eClosing Notary, eRecording, lead distribution, and reporting.Communication
Displays a commitment to excellent member service and strong interpersonal skills by building and maintaining positive relationships with various customers, vendors, and team members.Displays excellent communication skills and communicates effectively and professionally even under stress.Follows up with key individuals immediately (within 24 hours) to resolve problems and/or respond to inquiries.Demonstrates a commitment to working effectively as a team and to ongoing self-development by:
Staying up-to-date on all current, applicable industry standards.Continually finding opportunities for ongoing professional growth and learning.Proactively finding ways to support the Mortgage Services departmental goals and work collaboratively with co-workers.Effectively managing time and resources.Performs other duties as assigned.Adhere to all company policies, procedures and business ethics codes.Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.Knowledge/Skills/Abilities
Knowledgeable of all aspects of the federal and state regulations dealing with Mortgage and Home Equity lending.Familiar with mortgage lending file organization and the related documentation associated with mortgage files.Well-developed ability to manage multiple tasks/projects and deadlines simultaneously.Basic knowledge of the mortgage process, documentation, requirements; governmental and agency requirements; and terminology.Strong verbal and written communication skills.Superior customer service skills are essential.Ability to consistently and effectively make evaluative judgments.Must be bondable.Competencies
AdaptabilityBuilding Member LoyaltyBuilding PartnershipsCommunicationEmotional IntelligenceFocus on ResultsInfluenceStrong organizational skillsStrong communication skills.Core Competencies
Demonstrating Member ObsessionDemonstrating Performance ExcellenceDemonstrating InnovationExperience
Minimum Requirements
High School Diploma or equivalent required.Minimum of two (2) years of mortgage experience required.Minimum of one (1) year of experience working with FHA / VA / USDA loans required.This job requires 5 days a week in-office. This position does not have an option for a hybrid/remote schedule.Preferred Requirements
Bachelor's degree preferred.Familiarity with current mortgage lending laws and regulations, understanding of documentation relating to residential mortgage lending and conventional financing, and/or familiarity with credit union philosophies and practices preferred.Experience with Encompass LOS and Investor Connect preferred.Physical DemandsThe physical demands described are representative of those that must be met by an employee, with orwithout accommodation, in order to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.The employee is frequently required to stand and walk.Employee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.Work Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may involve periodic stressful conditions.This position has direct exposure to possible robbery.May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.May occasionally move from one work location/branch to another.Public contact position, requiring appropriate professional appearance.Frequent computer use at a workstation up to two hours at a time.The noise level in the work environment is usually moderate.
#INDUFCU
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Under general supervision, conducts final audit and review of mortgage loans and ensures they are shipped to the investor or servicer in the proper time frame.Clears investor stipulations and helps to ensure all time frames are met.
The Post Closing Specialist reports to the Mortgage Operations Manager.
About UFCU
Our credit union was chartered in 1936 and has grown to serve over 384,816 members. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to serving our Members, empowering their financial success, and building financially healthy communities.
Our aspiration is to be
loved by millions of members and built to thrive for generations . Our employees are not only part of our team but also Members themselves. They are innovative, agile, and Member-obsessed leaders who strive to be the best and always do the right thing. We offer a competitive compensation and benefits package to support our employees and their loved ones, reflecting the fact that our people are at the center of everything we do.
UFCU fosters a collaborative, diverse, and inclusive environment that fosters innovation, performance excellence, and career growth. If you're looking for a challenging, purpose-driven career that makes a difference in our communities, UFCU is the place for U. Join us and work with purpose.
Essential Functions
Successfully handle Investor and Portfolio Loans from funding to completion:Utilize knowledge and expertise to properly identify type of loan and ensure they are booked correctly and timely in the portfolio servicing system.Track, review and prioritize the shipment of files based on SLA's and the expiration of lock commitments.Transfer servicing rights.Ensure notes are signed and delivered to the investor custodian in a timely manner.File and ensure all notes are properly maintained in our portfolio custodian.Retrieve and follow procedures for paid-in-full Notes from the proper Custodian's.Assist in clearing of investor stipulations expeditiously.Ensure proper MERS documentation is completed throughout the process and within proper timelines.Upload documents from the title companies into the Loan Origination System (LOS).Manage payment of FHA / VA / USDA upfront mortgage insurance/guaranty fees as well as ensure mortgage insurance is transferred as needed.Deliver Notice of Servicing Transfer in time to reasonably assure receipt by the customer at least fifteen days before the first payment is due.Receives, manages, and distributes all final loan documents to the appropriate investor in a timely manner. Follows up with the title company on any delayed trailing documents.Conduct thorough quality checks to ensure uniform quality and accuracy.Proactively find ways to improve process efficiency and/or the quality of results.Handle the funding of portfolio loans by reviewing documents, issuing and mailing payoff checks, and disbursing funds.Lending Coordinator Support
Serve as a backup for Lending Coordinator duties, which may include, but are not limited, eClosing Notary, eRecording, lead distribution, and reporting.Communication
Displays a commitment to excellent member service and strong interpersonal skills by building and maintaining positive relationships with various customers, vendors, and team members.Displays excellent communication skills and communicates effectively and professionally even under stress.Follows up with key individuals immediately (within 24 hours) to resolve problems and/or respond to inquiries.Demonstrates a commitment to working effectively as a team and to ongoing self-development by:
Staying up-to-date on all current, applicable industry standards.Continually finding opportunities for ongoing professional growth and learning.Proactively finding ways to support the Mortgage Services departmental goals and work collaboratively with co-workers.Effectively managing time and resources.Performs other duties as assigned.Adhere to all company policies, procedures and business ethics codes.Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.Knowledge/Skills/Abilities
Knowledgeable of all aspects of the federal and state regulations dealing with Mortgage and Home Equity lending.Familiar with mortgage lending file organization and the related documentation associated with mortgage files.Well-developed ability to manage multiple tasks/projects and deadlines simultaneously.Basic knowledge of the mortgage process, documentation, requirements; governmental and agency requirements; and terminology.Strong verbal and written communication skills.Superior customer service skills are essential.Ability to consistently and effectively make evaluative judgments.Must be bondable.Competencies
AdaptabilityBuilding Member LoyaltyBuilding PartnershipsCommunicationEmotional IntelligenceFocus on ResultsInfluenceStrong organizational skillsStrong communication skills.Core Competencies
Demonstrating Member ObsessionDemonstrating Performance ExcellenceDemonstrating InnovationExperience
Minimum Requirements
High School Diploma or equivalent required.Minimum of two (2) years of mortgage experience required.Minimum of one (1) year of experience working with FHA / VA / USDA loans required.This job requires 5 days a week in-office. This position does not have an option for a hybrid/remote schedule.Preferred Requirements
Bachelor's degree preferred.Familiarity with current mortgage lending laws and regulations, understanding of documentation relating to residential mortgage lending and conventional financing, and/or familiarity with credit union philosophies and practices preferred.Experience with Encompass LOS and Investor Connect preferred.Physical DemandsThe physical demands described are representative of those that must be met by an employee, with orwithout accommodation, in order to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.The employee is frequently required to stand and walk.Employee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.Work Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may involve periodic stressful conditions.This position has direct exposure to possible robbery.May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.May occasionally move from one work location/branch to another.Public contact position, requiring appropriate professional appearance.Frequent computer use at a workstation up to two hours at a time.The noise level in the work environment is usually moderate.
#INDUFCU
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)