University of Utah
UU Student - Admin/Clerical
University of Utah, Salt Lake City, Utah, United States, 84193
Must be available to work up to 19 hours a week in between regular business hours, 8 am-5 pm, Monday through Friday. Occasional work on evenings/weekends and over academic breaks may be required. Availability for one year is required (spring, summer, fall semesters). Our team will work with your schedule to accommodate classes and other commitments.Is this a work study job? NoVP Area:
Academic AffairsDepartment:
02074 - Intl Student and Scholar SrvcsLocation:
Campus, Salt Lake City, UTType of Recruitment:
External PostingPay Rate Range:
$15.00 per hourJob Summary
The
International Student & Scholar Services
office is looking for a friendly, empathetic, and upbeat full-time student for the Peer Assistant position. The primary responsibilities of the Peer Assistant are to be the face of the ISSS team, greeting and checking in international students as they enter the office for advising appointments and answering basic questions over email and telephone. The Peer Assistant will also provide general administrative and program support to our ISSS advising and program staff.Our goal is to recruit qualified candidates who can contribute to the excellence and diversity of the academic community and engage students from a variety of cultural backgrounds. Candidates who have a high level of initiative, attention to detail, and a passion for customer service, team building, and mentoring are encouraged to apply. Current international students or students who have studied/lived abroad are preferred.Responsibilities
Receive and greet students, staff, and faculty.Respond promptly to visitor requests and direct their needs to the appropriate team member or resource.Answer all inbound office calls and mail as well as manage ISSS email accounts. Address all callers/senders respectfully.Schedule appointments between office visitors and the ISSS staff and advisors.Help coordinate activities with other university departments, communities, & program partners.Provide support for visa-related immigration documents by maintaining databases, sending emails to department contacts, scanning documents, and processing E-Forms.Work with ISSS staff and peer assistants to plan and implement events for international students throughout the year, including international education week and student orientation.Prepare and distribute program and office materials, forms, and correspondence.Process and enter data, perform internet searches, and research policy issues as needed.Create and maintain ISSS files and folders for record-keeping purposes.Perform clerical and administrative duties as assigned by the ISSS Team.Analyze current trends to determine future needs for programs.Assist new hires with program-specific training.Photography, social media, and marketing tasks as assigned.Any other duties as assigned.Minimum Qualifications
Must be a current University of Utah student.Working proficiency in the English language.Punctuality and ability to be at work for hours assigned.Customer Service Skills:
Identifying customer needs and suggesting solutions in a friendly and helpful manner.Intercultural Competence:
Connecting quickly with people from diverse cultures and backgrounds, personalizing interactions, and handling culturally sensitive situations professionally.Empathy:
Making visitors feel heard, anticipating their needs, and making their visit as valuable as possible.Written and Verbal Communication Skills:
Actively listening to visitor concerns and presenting complex information in a clear and concise way.Relational and Team-Building Skills:
Developing good working relationships and supporting colleagues in a proactive manner.Organization Skills:
Managing multiple clerical and administrative tasks, maintaining a to-do list, and staying organized with minimal supervision.Computer Skills:
Use of a computer and familiarity with Microsoft Office and data entry programs (i.e., Excel).Preferences
Travel, work, or experience living abroad.Emerging leadership skills and capabilities.Experience providing administrative, academic, or customer service support to international individuals and groups, including coaching or mentoring.Proficiency in a second language other than English, such as Spanish, Mandarin, Arabic, Korean, or Hindi.Knowledge of the University of Utah departments, organizations, procedures, and resources for students and staff.Some familiarity with F1 and J1 visa immigration rules.Additional Information
This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.Posting Specific Questions
Required fields are indicated with an asterisk (*).* How many years of related business experience do you have?
Less than 3 years3 years or more, but less than 5 years5 years or more, but less than 8 years8 years or more, but less than 12 years12 years or more
* Are you a current University of Utah student?
YesNo
* Are you currently working for another department on campus?
YesNo
* Have you previously worked at the University of Utah?
YesNo
Required Documents
Cover LetterResumeOptional Documents
Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submissionUniversity Human Resource Management250 East 200 South, Suite 125 Salt Lake City, UT 84111Contact us: (801) 581-2169 By Email: employment@utah.edu
#J-18808-Ljbffr
Academic AffairsDepartment:
02074 - Intl Student and Scholar SrvcsLocation:
Campus, Salt Lake City, UTType of Recruitment:
External PostingPay Rate Range:
$15.00 per hourJob Summary
The
International Student & Scholar Services
office is looking for a friendly, empathetic, and upbeat full-time student for the Peer Assistant position. The primary responsibilities of the Peer Assistant are to be the face of the ISSS team, greeting and checking in international students as they enter the office for advising appointments and answering basic questions over email and telephone. The Peer Assistant will also provide general administrative and program support to our ISSS advising and program staff.Our goal is to recruit qualified candidates who can contribute to the excellence and diversity of the academic community and engage students from a variety of cultural backgrounds. Candidates who have a high level of initiative, attention to detail, and a passion for customer service, team building, and mentoring are encouraged to apply. Current international students or students who have studied/lived abroad are preferred.Responsibilities
Receive and greet students, staff, and faculty.Respond promptly to visitor requests and direct their needs to the appropriate team member or resource.Answer all inbound office calls and mail as well as manage ISSS email accounts. Address all callers/senders respectfully.Schedule appointments between office visitors and the ISSS staff and advisors.Help coordinate activities with other university departments, communities, & program partners.Provide support for visa-related immigration documents by maintaining databases, sending emails to department contacts, scanning documents, and processing E-Forms.Work with ISSS staff and peer assistants to plan and implement events for international students throughout the year, including international education week and student orientation.Prepare and distribute program and office materials, forms, and correspondence.Process and enter data, perform internet searches, and research policy issues as needed.Create and maintain ISSS files and folders for record-keeping purposes.Perform clerical and administrative duties as assigned by the ISSS Team.Analyze current trends to determine future needs for programs.Assist new hires with program-specific training.Photography, social media, and marketing tasks as assigned.Any other duties as assigned.Minimum Qualifications
Must be a current University of Utah student.Working proficiency in the English language.Punctuality and ability to be at work for hours assigned.Customer Service Skills:
Identifying customer needs and suggesting solutions in a friendly and helpful manner.Intercultural Competence:
Connecting quickly with people from diverse cultures and backgrounds, personalizing interactions, and handling culturally sensitive situations professionally.Empathy:
Making visitors feel heard, anticipating their needs, and making their visit as valuable as possible.Written and Verbal Communication Skills:
Actively listening to visitor concerns and presenting complex information in a clear and concise way.Relational and Team-Building Skills:
Developing good working relationships and supporting colleagues in a proactive manner.Organization Skills:
Managing multiple clerical and administrative tasks, maintaining a to-do list, and staying organized with minimal supervision.Computer Skills:
Use of a computer and familiarity with Microsoft Office and data entry programs (i.e., Excel).Preferences
Travel, work, or experience living abroad.Emerging leadership skills and capabilities.Experience providing administrative, academic, or customer service support to international individuals and groups, including coaching or mentoring.Proficiency in a second language other than English, such as Spanish, Mandarin, Arabic, Korean, or Hindi.Knowledge of the University of Utah departments, organizations, procedures, and resources for students and staff.Some familiarity with F1 and J1 visa immigration rules.Additional Information
This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.Posting Specific Questions
Required fields are indicated with an asterisk (*).* How many years of related business experience do you have?
Less than 3 years3 years or more, but less than 5 years5 years or more, but less than 8 years8 years or more, but less than 12 years12 years or more
* Are you a current University of Utah student?
YesNo
* Are you currently working for another department on campus?
YesNo
* Have you previously worked at the University of Utah?
YesNo
Required Documents
Cover LetterResumeOptional Documents
Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submissionUniversity Human Resource Management250 East 200 South, Suite 125 Salt Lake City, UT 84111Contact us: (801) 581-2169 By Email: employment@utah.edu
#J-18808-Ljbffr