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University of Utah

UU Student - Admin/Clerical

University of Utah, Salt Lake City, Utah, United States, 84193


This posting does not accept online applications. Please contact your Human Resource Office for instructions on how to apply.

Announcement

DetailsOpen Date: 01/10/2024Requisition Number: PRN14468NJob Title: Peer AssistantJob Grade: SJFLSA Code: NonexemptPatient Sensitive Job Code?: NoStandard Hours per Week: 19.0Full Time or Part Time?: Part TimeShift: DayWork Schedule Summary: Must be available to work up to 19 hours a week in between regular business hours, 8 am – 5 pm, Monday through Friday. Occasional work on evenings/weekends and over academic breaks may be required. Availability for one year is required (spring, summer, fall semesters).Location: Salt Lake City, UTPay Rate Range: $13.00 per hourJob Summary

International Student & Scholar Services (ISSS)

is looking for a friendly, empathetic, and upbeat Peer Assistant to support the University of Utah international community. The primary responsibilities of the Peer Assistant are to be the face of the ISSS team, greeting and checking in international students as they enter the office for advising appointments and answering basic questions over email and telephone. The Peer Assistant will also provide general administrative and program support to our ISSS advising and program staff.Our goal is to recruit a self-motivated student who has an interest in contributing to communication, marketing, and student outreach within the ISSS office. A successful applicant will be an independent worker who enjoys creative problem solving and a willingness to create and implement new outreach strategies.Responsibilities

Front Desk duties: greet students and visitors to ISSS; answer phones and emails and other duties as assigned.Receive and greet students, staff, and faculty, responding promptly to visitor requests and directing their needs to the appropriate team member or resource.Answer all inbound office calls and mail as well as manage ISSS email accounts. Address all callers/senders respectfully, identifying their needs, and directing their needs to the appropriate team member or resource.Provide support for visa-related immigration documents by maintaining databases, sending emails, and assisting with set-up and clean-up during ISSS meetings, interviews, events, and luncheons.Processing and data entry as needed.Perform clerical and administrative duties as assigned by the ISSS Team.Develop and execute a social media content calendar with the Orientation and Student Engagement Coordinator to promote ISSS programs, events, and services.Utilize the ISSS Instagram account at student events to create posts and stories about events and do live engagement.Monitor social media channels, respond to inquiries, and foster online community.Collaborate with the marketing team to align social media efforts with broader department branding and communication strategies.Integrate new ideas, programs, and strategies to help grow student outreach and communications strategies.Participate in the marketing material creation process, handling marketing tasks under the guidance of full-time staff.Take professional photos and videos to help promote the ISSS office and its events.Other duties as assigned.Minimum Qualifications

Must be a current University of Utah student.Working proficiency in the English language.Familiarity with photography, videography, graphic design tools/programs, knowledge of social media analytics, and/or prior experience in social media management.Customer Service Skills: identifying customer needs and suggesting solutions in a positive and friendly manner for Front Desk duties.Special Instructions Summary

This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA).University Human Resource Management250 East 200 South, Suite 125 Salt Lake City, UT 84111Contact us: (801) 581-2169 By Email: employment@utah.edu

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