The Little Nell
Assistant In-Room Dining Manager - The Little Nell
The Little Nell, Aspen, Colorado, us, 81612
Assistant In-Room Dining Manager - The Little Nell
Full-timeJob Location: The Little Nell AspenJob category: The Little NellSeason: Year RoundJob Classification: Full-Time RegularOwned and operated by Aspen Hospitality, the Little Nell, Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service.SummaryThe Assistant In-Room Dining Manager manages the daily operations of room service while maintaining a high level of guest satisfaction. Keep in daily communication with room service manager through department tools.Essential Job Functions• Enforce and comply with all policies and procedures of the Food and Beverage Department, The Little Nell and Aspen One• Control Labor costs: monitor ProfitSword and adjust staffing levels accordingly• Complete Payroll, assist with scheduling and Staff Discipline• Responsible for the safety and proper handling of staff and equipment• Supervise staff in their work, whilst maintaining high performance levels• Oversee table set-up, side duties and delivery times• Supervise the care of equipment, minimize waste, breakage and misuse• Do monthly inventories, recommend purchases to manager and ensure the accuracy of requisitions• Communicate with both IRD and Culinary staff regularly. Seek out staff opinion for improving operations• Train all new hires to five-star standards• Ensure that all staff gets tested on their menu knowledge on a monthly basis• Take an active part in weekly Food and Beverage meetings• Ensure room service area is clean and maintained. Keep back of the house clean and organized• Maintain a high level of guest satisfaction. Make immediate corrective action when a guest's needs are not met• Maintain professional appearance and conduct at all times. Ensure staff appearance and conduct is impeccable• Supervise the Mini Bar program: Reduce wastage and suggest new products• Supervise the creation and delivery of interesting and attractive guest amenities• Demonstrate knowledge of safety and fire procedures. Assist in emergency and security procedures as directed by management and the established emergency plan• Enforce Local liquor and sanitation ordinances• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules• Report to shift on time• Complete tasks and projects delegated by your manager• Assist other departments as business volumes and staff levels demandMinimum Qualifications• High School Diploma or equivalent preferred• 3-4 years’ experience with Food and Beverage and at least 1 year supervisor experience• Working knowledge of wine, food and cooking methods• Excellent organizational and telephone skills• Experience and ability to delegate and supervise effectively• Good command of the English languageWork Environment and Physical Demands• Ability to be on your feet, kneel and bend for extended periods of time• Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces• Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistanceJob BenefitsThis position is categorized as a regular full-time position eligible for the following benefits:Enrollment dates differ across the various programs.• Health, Dental, and Vision Insurance Programs• Flexible Spending Account Programs• Life Insurance Programs• Paid Time Off Programs• Paid Leave Programs• 401(k) Savings Plan• Employee Ski Pass and Dependent Ski Passes• Other company perksThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.
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Full-timeJob Location: The Little Nell AspenJob category: The Little NellSeason: Year RoundJob Classification: Full-Time RegularOwned and operated by Aspen Hospitality, the Little Nell, Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service.SummaryThe Assistant In-Room Dining Manager manages the daily operations of room service while maintaining a high level of guest satisfaction. Keep in daily communication with room service manager through department tools.Essential Job Functions• Enforce and comply with all policies and procedures of the Food and Beverage Department, The Little Nell and Aspen One• Control Labor costs: monitor ProfitSword and adjust staffing levels accordingly• Complete Payroll, assist with scheduling and Staff Discipline• Responsible for the safety and proper handling of staff and equipment• Supervise staff in their work, whilst maintaining high performance levels• Oversee table set-up, side duties and delivery times• Supervise the care of equipment, minimize waste, breakage and misuse• Do monthly inventories, recommend purchases to manager and ensure the accuracy of requisitions• Communicate with both IRD and Culinary staff regularly. Seek out staff opinion for improving operations• Train all new hires to five-star standards• Ensure that all staff gets tested on their menu knowledge on a monthly basis• Take an active part in weekly Food and Beverage meetings• Ensure room service area is clean and maintained. Keep back of the house clean and organized• Maintain a high level of guest satisfaction. Make immediate corrective action when a guest's needs are not met• Maintain professional appearance and conduct at all times. Ensure staff appearance and conduct is impeccable• Supervise the Mini Bar program: Reduce wastage and suggest new products• Supervise the creation and delivery of interesting and attractive guest amenities• Demonstrate knowledge of safety and fire procedures. Assist in emergency and security procedures as directed by management and the established emergency plan• Enforce Local liquor and sanitation ordinances• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules• Report to shift on time• Complete tasks and projects delegated by your manager• Assist other departments as business volumes and staff levels demandMinimum Qualifications• High School Diploma or equivalent preferred• 3-4 years’ experience with Food and Beverage and at least 1 year supervisor experience• Working knowledge of wine, food and cooking methods• Excellent organizational and telephone skills• Experience and ability to delegate and supervise effectively• Good command of the English languageWork Environment and Physical Demands• Ability to be on your feet, kneel and bend for extended periods of time• Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces• Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistanceJob BenefitsThis position is categorized as a regular full-time position eligible for the following benefits:Enrollment dates differ across the various programs.• Health, Dental, and Vision Insurance Programs• Flexible Spending Account Programs• Life Insurance Programs• Paid Time Off Programs• Paid Leave Programs• 401(k) Savings Plan• Employee Ski Pass and Dependent Ski Passes• Other company perksThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.
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