The Little Nell
Assistant Restaurant Manager - Element 47
The Little Nell, Aspen, Colorado, us, 81612
Full-timeJob Location: The Little Nell AspenBudgeted pay rate minimum (actual pay may be adjusted based on experience): $29.00Job category: The Little NellSeason: Year RoundJob Classification: Full-Time RegularCompany Description
Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook.Job Description
SummaryThe Assistant Restaurant Manager is responsible for assisting in the daily operations of the restaurant and bar, staffing and training, high service level, excellent guest response, and upkeep of the operation. This is an hourly position.Job Posting DeadlineApplications for this position will be accepted until June 30, 2024.Essential Job Functions
Assists in operating the restaurant on a daily basisSupervises staff including side work, scheduling, and practical trainingResponsible for upkeep of physical facilities including cleanliness, maintenance and organization on a daily basis and long termMaintains records of employee needs and responsibilities including time off requests, schedules, tip sheets, and Personal Action Forms (PAFs)Contribute input in monthly staff meetingsAttend departmental and Food and Beverage meetingsEnforce restaurant standards, procedures and policiesCommunicate with Executive Chef concerning quality, presentation, timing and guest commentsCommunicate with the staff regularly. Seek out staff’s opinion for improving operations by holding a monthly staff meetingConduct daily pre-meal meeting and tasting in congruence with Chef and Restaurant Manager, ensuring staff’s knowledge of food, menus, beverage, wine and serviceMaintain high level of guest satisfaction, make immediate corrective action when guests needs are not metMaintain professional appearance and conduct at all times. Ensures staff’s appearance and conduct are impeccableMake suggestions on improving effectiveness of P.O.S. systemMaintain daily computer log for breakfast shift. Ensure previous day’s log is distributedReview staffing regularly. Control costs during slow periods. Schedule staffTrain staff regularly. Develop new training methodsAssist the Restaurant Manager to develop and discipline staffSupervise the care of equipment, maintaining par levels, organizing stock, minimizing waste, breakage and misuseReport to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental ruleDemonstrate working knowledge of safety and fire proceduresComplete tasks and projects delegated by your Supervisor assist other departments as business volumes and staff levels demandAssist in emergency and security procedures as directed by management and the established emergency planEnforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen Skiing CompanyQualifications
College preferred or hotel/restaurant trainingOne year management experience preferredThree years Food & Beverage experience preferredMinimum of 4 years combination education/experienceProfessional appearanceExtensive restaurant service knowledgeExtensive wine knowledgeKnowledge of food and cooking methodsAbility to work well with peopleStrong organization and supervisory skillsAdditional Information
Supervision Given and ReceivedGiven: Exercises direct supervision over Restaurant Staff. Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.Work Environment and Physical Demands
Ability to be on your feet, kneel and bend for extended periods of timeRegularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfacesMust be able to lift, push or pull occasionally up to 50 lbs. individually or with assistanceJob BenefitsThis position is categorized as a regular full-time position eligible for the following benefits:Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance ProgramsFlexible Spending Account ProgramsLife Insurance ProgramsPaid Time Off ProgramsPaid Leave Programs401(k) Savings PlanEmployee Ski Pass and Dependent Ski PassesOther company perkThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen Skiing Company / ASPENX / The Little Nell /Limelight Hotel is an equal opportunity employer.
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Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook.Job Description
SummaryThe Assistant Restaurant Manager is responsible for assisting in the daily operations of the restaurant and bar, staffing and training, high service level, excellent guest response, and upkeep of the operation. This is an hourly position.Job Posting DeadlineApplications for this position will be accepted until June 30, 2024.Essential Job Functions
Assists in operating the restaurant on a daily basisSupervises staff including side work, scheduling, and practical trainingResponsible for upkeep of physical facilities including cleanliness, maintenance and organization on a daily basis and long termMaintains records of employee needs and responsibilities including time off requests, schedules, tip sheets, and Personal Action Forms (PAFs)Contribute input in monthly staff meetingsAttend departmental and Food and Beverage meetingsEnforce restaurant standards, procedures and policiesCommunicate with Executive Chef concerning quality, presentation, timing and guest commentsCommunicate with the staff regularly. Seek out staff’s opinion for improving operations by holding a monthly staff meetingConduct daily pre-meal meeting and tasting in congruence with Chef and Restaurant Manager, ensuring staff’s knowledge of food, menus, beverage, wine and serviceMaintain high level of guest satisfaction, make immediate corrective action when guests needs are not metMaintain professional appearance and conduct at all times. Ensures staff’s appearance and conduct are impeccableMake suggestions on improving effectiveness of P.O.S. systemMaintain daily computer log for breakfast shift. Ensure previous day’s log is distributedReview staffing regularly. Control costs during slow periods. Schedule staffTrain staff regularly. Develop new training methodsAssist the Restaurant Manager to develop and discipline staffSupervise the care of equipment, maintaining par levels, organizing stock, minimizing waste, breakage and misuseReport to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental ruleDemonstrate working knowledge of safety and fire proceduresComplete tasks and projects delegated by your Supervisor assist other departments as business volumes and staff levels demandAssist in emergency and security procedures as directed by management and the established emergency planEnforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen Skiing CompanyQualifications
College preferred or hotel/restaurant trainingOne year management experience preferredThree years Food & Beverage experience preferredMinimum of 4 years combination education/experienceProfessional appearanceExtensive restaurant service knowledgeExtensive wine knowledgeKnowledge of food and cooking methodsAbility to work well with peopleStrong organization and supervisory skillsAdditional Information
Supervision Given and ReceivedGiven: Exercises direct supervision over Restaurant Staff. Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.Work Environment and Physical Demands
Ability to be on your feet, kneel and bend for extended periods of timeRegularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfacesMust be able to lift, push or pull occasionally up to 50 lbs. individually or with assistanceJob BenefitsThis position is categorized as a regular full-time position eligible for the following benefits:Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance ProgramsFlexible Spending Account ProgramsLife Insurance ProgramsPaid Time Off ProgramsPaid Leave Programs401(k) Savings PlanEmployee Ski Pass and Dependent Ski PassesOther company perkThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen Skiing Company / ASPENX / The Little Nell /Limelight Hotel is an equal opportunity employer.
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