IT Support Engineer Technical Lead

Role: IT Support Lead Engineer Location: Dallas TX/New York City - 5 Days Onsite in any of these locations Duration: Full Time Perm Salary: Negotiable Job Description Searching for an outstanding Support Engineer Technical Lead to join our Information Technology team providing technical support for an active trading environment. This position will have a hands-on role in engineering, deploying, and sustaining the systems and applications directly utilized by our end-users working closely with employees to support their technology needs. Collaboration and mentorship of driven technology professionals will be necessary to deliver solutions built primarily on Microsoft technologies. Job Requirements Bachelor's degree, preferably in Management Information Systems or Computer Sciences. 6 years of progressive enterprise infrastructure exposure supporting end user systems in an enterprise environment 2 years engineering and implementing end user systems in an enterprise environment Administration level knowledge of Microsoft Operating Systems, Microsoft Azure Active Directory, Office 365, and Windows Operating Systems Install, configure, test, and maintain operating systems, application software, and management tools Experience managing projects including milestones and target completion dates Knowledge of desktop and server hardware, including performance optimization Familiarity with MDM/MAM solutions Fundamental knowledge of IP networking, routing, and system security Strong exposure to utilizing PowerShell in management of systems Proficiency in VOIP and SIP video conferencing technologies Excellent written and verbal communications skills and strong customer service experience Insatiable level of technical curiosity Availability for night and weekend on-call work as well as light travel Must be physically able to lift and carry computers and other related equipment of up to 50 lbs. Beneficial Skills and Interests Programming and scripting languages such as Python, Visual Basic, VBscript, or similar scripting/programming knowledge Imaging solutions such as Windows Deployment Services and System Center Configuration Manager Understanding of Unix/Linux especially RHEL and CentOS Basic understanding of coding best-practices and version control Usage of configuration management systems and automation technologies such as Ansible Exposure to JIRA and Confluence or similar suites or ticketing systems Software management including repackaging, scripted installations, and deployment Leading technical training, both one-on-one and in group sessions MCP/MCSE/CCNA or equivalent a plus Knowledge of the Securities and Trading industry