Bexar County, TX
Technical Lead - Enterprise Justice System
Bexar County, TX, San Antonio, Texas, United States, 78208
Salary:
$8,412.00 Monthly
Location :
BCIT - 126 East Nueva San Antonio, TX
Job Type:
Full-time Regular
Job Number:
2024-01463
Department:
Information Technology
Opening Date:
10/07/2024
Closing Date:
Continuous
Summary
Under direction, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement.Duties and Responsibilities
Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability.Provides technology and business subject matter expertise on Enterprise Justice Systems transformation projects; serves as technical lead on enterprise-wide justice systems projectsMust be able to lead, coordinate, and provide status reports on technical projects. Must be able to serve as a technical resource on projects coordinated by others.Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.Provides justice systems technical support for all aspects of justice systems environments and provides technical advice and guidance to junior technical staff.Works with all products and components of the Tyler software suite to include, but not limited to: Enterprise Justice (Odyssey), Odyssey Portal, Judge Edition, Enterprise Supervision, Enterprise Custom Reports (ECRs), CivilServe, Alliance, Parallels, eFile, Research:TX, Jury, and both Tyler-written and Bexar-written integrationsKnowledgeable in both Amazon Web Services (AWS) and Microsoft Azure cloud platformCreates, maintains, and reviews enterprise justice systems architecture artifacts to include systems diagrams and integration requirementsPrepares accurate and detailed configuration and functional specification documents; documents current state architectures and integration designs; prepares client-facing systems documentation, to include communication plans, high-level systems overviews, and solution recommendationsActs as a liaison between various Offices and Departments to elicit, analyze, communicate, and validate business requirements for changes to business processes, policies, business systems, and to support Enterprise Justice Systems and Enterprise Architecture in the Demand assessment and screening processes.Assist in strategy development, implementation, and tracking; recommends opportunities to optimize application configurations to maximize support levelsAnalyzes vendors and software agreements to ensure alignment with current and future needsParticipates in efforts to evaluate, select, and implement third party software, vendors and/or service providers; interacts with software, hardware, and/or professional services vendorsMaintains a close and respectful working relationships with all staff, and all vendors.Provides technical support for the configuration and implementation of COTS (Commercial off the Shelf) and custom developed software applications related to enterprise justice systemsAble to work in a team.Must be able to work independently with minimal supervision and meet deadlines and reporting requirements.Strong problem-solving, critical thinking, decision making, and analytical skills.Excellent oral and written communication skills requiredAble to work effectively and respectfully in a culturally diverse environment with customers and team members of differing technical competencies.Performs other related technology duties and projects as assignedMinimum Qualifications
Graduation from an accredited college or university with a relevant degree, seven (7) or more years of experience, or an equivalent combination of education and experienceMust have 7 or more years' experience with business and justice systemsMust have 7 or more years' experience in systems analysis and/or programming methodologiesAdvanced knowledge of client-server technology and relational database management systemAdvanced knowledge of cloud platforms to include Amazon Web Services (AWS) and Microsoft AzureHighly skilled in analytical and problem solvingAbility and willingness to learn new systems and technologies; ability to effectively communicate complex ideas in a clear and concise manner across functional and technical departments, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, stakeholders, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general publicMust have valid Texas driver's license, motor vehicle liability insurance and personal injury insurance; or have a self-reliant source of transportation to conduct business on a daily basisDemonstrates technological intuitivenessMust secure and maintain a favorable background investigationMust clear a pre-employment physical and a pre-employment drug screen testRequired to be on call 24 hoursMay be required to work more than 40 hours during the workweekMay be required to work weekendsThis position may need to satisfy the requirement of completing and passing an assessment during the employment processWorking Environment and Physical Demands:
Constantly working in indoor / telework conditionsFrequently moves items weighing up to 10-15 poundsOccasionally moves objects weighing up to 15-30 poundsOccasionally move about the office / telework officeFrequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely mannerConstantly operates a computer and other office productivity machineryPositions self to perform essential functions of the job in an office / telework environmentMust be able to remain in a stationary positionFlexibility to achieve performance excellence in a telework arrangementMaintains County-issued equipment, software, data and supplies
Supplemental Information
Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday. Phone: 210-335-2545.
EQUAL OPPORTUNITY EMPLOYER
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.We are committed to providing equal opportunity for protected veterans and individuals with disabilities.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For more detailed information, please click on the following link to view Benefits offered by Bexar County:
NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits.
01
Which best describes your highest level of education completed?
High School Diploma or G.E.DAssociates DegreeBachelor's DegreeMaster's DegreeNone
02
What best describes the field in which you have obtained your degree?
Information TechnologyComputer ScienceOther
03
Do you have seven (7) or more years of experience in Information Technology?
YesNo
04
Do you have 7 or more years' experience with business and justice systems?
YesNo
05
Do you have 7 or more years' experience in systems analysis and/or programming methodologies?
YesNo
06
Do you have valid Texas driver's license, motor vehicle liability insurance and personal injury insurance; or have a self-reliant source of transportation to conduct business on a daily basis?
YesNo
07
Are you able to demonstrate technological intuitiveness?
YesNo
08
Are you able to secure and maintain a favorable background investigation and clearance?
YesNo
09
Are you able to clear a pre-employment physical and a pre-employment drug screen test?
YesNo
10
Are you available to be on call 24 hours a day?
YesNo
11
Are you able to work more than 40 hours during the work week?
YesNo
12
Are you able to work weekends?
YesNo
13
Do you acknowledge that this position may need to satisfy the requirement of completing and passing an assessment during the employment process?
YesNo
Required Question
$8,412.00 Monthly
Location :
BCIT - 126 East Nueva San Antonio, TX
Job Type:
Full-time Regular
Job Number:
2024-01463
Department:
Information Technology
Opening Date:
10/07/2024
Closing Date:
Continuous
Summary
Under direction, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement.Duties and Responsibilities
Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability.Provides technology and business subject matter expertise on Enterprise Justice Systems transformation projects; serves as technical lead on enterprise-wide justice systems projectsMust be able to lead, coordinate, and provide status reports on technical projects. Must be able to serve as a technical resource on projects coordinated by others.Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.Provides justice systems technical support for all aspects of justice systems environments and provides technical advice and guidance to junior technical staff.Works with all products and components of the Tyler software suite to include, but not limited to: Enterprise Justice (Odyssey), Odyssey Portal, Judge Edition, Enterprise Supervision, Enterprise Custom Reports (ECRs), CivilServe, Alliance, Parallels, eFile, Research:TX, Jury, and both Tyler-written and Bexar-written integrationsKnowledgeable in both Amazon Web Services (AWS) and Microsoft Azure cloud platformCreates, maintains, and reviews enterprise justice systems architecture artifacts to include systems diagrams and integration requirementsPrepares accurate and detailed configuration and functional specification documents; documents current state architectures and integration designs; prepares client-facing systems documentation, to include communication plans, high-level systems overviews, and solution recommendationsActs as a liaison between various Offices and Departments to elicit, analyze, communicate, and validate business requirements for changes to business processes, policies, business systems, and to support Enterprise Justice Systems and Enterprise Architecture in the Demand assessment and screening processes.Assist in strategy development, implementation, and tracking; recommends opportunities to optimize application configurations to maximize support levelsAnalyzes vendors and software agreements to ensure alignment with current and future needsParticipates in efforts to evaluate, select, and implement third party software, vendors and/or service providers; interacts with software, hardware, and/or professional services vendorsMaintains a close and respectful working relationships with all staff, and all vendors.Provides technical support for the configuration and implementation of COTS (Commercial off the Shelf) and custom developed software applications related to enterprise justice systemsAble to work in a team.Must be able to work independently with minimal supervision and meet deadlines and reporting requirements.Strong problem-solving, critical thinking, decision making, and analytical skills.Excellent oral and written communication skills requiredAble to work effectively and respectfully in a culturally diverse environment with customers and team members of differing technical competencies.Performs other related technology duties and projects as assignedMinimum Qualifications
Graduation from an accredited college or university with a relevant degree, seven (7) or more years of experience, or an equivalent combination of education and experienceMust have 7 or more years' experience with business and justice systemsMust have 7 or more years' experience in systems analysis and/or programming methodologiesAdvanced knowledge of client-server technology and relational database management systemAdvanced knowledge of cloud platforms to include Amazon Web Services (AWS) and Microsoft AzureHighly skilled in analytical and problem solvingAbility and willingness to learn new systems and technologies; ability to effectively communicate complex ideas in a clear and concise manner across functional and technical departments, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, stakeholders, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general publicMust have valid Texas driver's license, motor vehicle liability insurance and personal injury insurance; or have a self-reliant source of transportation to conduct business on a daily basisDemonstrates technological intuitivenessMust secure and maintain a favorable background investigationMust clear a pre-employment physical and a pre-employment drug screen testRequired to be on call 24 hoursMay be required to work more than 40 hours during the workweekMay be required to work weekendsThis position may need to satisfy the requirement of completing and passing an assessment during the employment processWorking Environment and Physical Demands:
Constantly working in indoor / telework conditionsFrequently moves items weighing up to 10-15 poundsOccasionally moves objects weighing up to 15-30 poundsOccasionally move about the office / telework officeFrequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely mannerConstantly operates a computer and other office productivity machineryPositions self to perform essential functions of the job in an office / telework environmentMust be able to remain in a stationary positionFlexibility to achieve performance excellence in a telework arrangementMaintains County-issued equipment, software, data and supplies
Supplemental Information
Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday. Phone: 210-335-2545.
EQUAL OPPORTUNITY EMPLOYER
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.We are committed to providing equal opportunity for protected veterans and individuals with disabilities.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For more detailed information, please click on the following link to view Benefits offered by Bexar County:
NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits.
01
Which best describes your highest level of education completed?
High School Diploma or G.E.DAssociates DegreeBachelor's DegreeMaster's DegreeNone
02
What best describes the field in which you have obtained your degree?
Information TechnologyComputer ScienceOther
03
Do you have seven (7) or more years of experience in Information Technology?
YesNo
04
Do you have 7 or more years' experience with business and justice systems?
YesNo
05
Do you have 7 or more years' experience in systems analysis and/or programming methodologies?
YesNo
06
Do you have valid Texas driver's license, motor vehicle liability insurance and personal injury insurance; or have a self-reliant source of transportation to conduct business on a daily basis?
YesNo
07
Are you able to demonstrate technological intuitiveness?
YesNo
08
Are you able to secure and maintain a favorable background investigation and clearance?
YesNo
09
Are you able to clear a pre-employment physical and a pre-employment drug screen test?
YesNo
10
Are you available to be on call 24 hours a day?
YesNo
11
Are you able to work more than 40 hours during the work week?
YesNo
12
Are you able to work weekends?
YesNo
13
Do you acknowledge that this position may need to satisfy the requirement of completing and passing an assessment during the employment process?
YesNo
Required Question