Bexar County, TX
Release Management Administrator II
Bexar County, TX, San Antonio, Texas, United States, 78208
Salary:
$6,554.00 Monthly
Location :
BCIT - 126 East Nueva San Antonio, TX
Job Type:
Full-time Regular
Job Number:
2024-01462
Department:
Information Technology
Opening Date:
10/07/2024
Closing Date:
Continuous
Summary
Under direction, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement.Duties and Responsibilities
Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountabilityResponsible for assisting the Senior Release Management Administrator Supervisor with cross-organizational efforts required to introduce application and infrastructure changes into the Enterprise County Integrated Justice System (eCIJS) production environmentResponsible for ensuring all eCIJS changes are delivered to users while maintaining the integrity and availability of the existing systemsCommunicate release expectations across all impacted users, following review with the Senior Release Management Administrator Supervisor and Manager of Enterprise Justice SystemsCollaborate with IT delivery teams and partners, often working as part of a distributed teamAssist with preparing system and client-facing documentation, to include communication plans, release notes, meeting minutes, and prioritized issue and enhancement reportsInteracts with software, hardware, and/or professional services vendors, assisting the Senior Release Management Administrator Supervisor as neededServes as a subject matter expert associated with eCIJS environments, versioning, releases, feature enhancements, and bug fixesAnalyzes integration and functional impact of eCIJS application changesEnsures organizational release and change management processes are followed as they relate to the Enterprise County Integrated Justice System (eCIJS)Prepares accurate and detailed configuration and functional specification documents. Managing and creating processes while working independently with limited supervisionDelegates security and access related requests to team members as requiredPerforms other related technology duties and projects as assignedMinimum Qualifications
Graduation from an accredited college or university with a relevant degree, 3+ years of experience, or an equivalent combination of education and experienceMust have 3+ years of experience with enterprise applications release managementSkilled in analytical and problem solving; good communication and interpersonal skillsAbility and willingness to learn new systems and technologies quickly; ability to effectively communicate, both verbally and in writing; ability to establish and maintain effective working relationships with coworkers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general publicMust secure and maintain a favorable background investigation and clearanceMust clear a pre-employment physical and a pre-employment drug screen testRequired to be on call as neededMay be required to work more than 40 hours during the workweekMay be required to work weekendsThis position may need to satisfy the requirement of completing and passing an assessment during the employment processPreferred Qualifications:
Experience with Tyler Odyssey and its associated subsystemsExperience with ITIL FrameworkFamiliar with Systems Development Life Cycle (SDLC) frameworkWorking Environment and Physical Demands:
Primarily remote/telework with occasional on site work activitiesOccasionally moves objects weighing up to 15-30 poundsOccasionally moves about the officeFrequently communicates with others; must be able to exchange accurate informationConstantly operates a computer and other office productivity machineryPositions self to perform essential functionsMust be able to remain in a stationary position
Supplemental Information
Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday. Phone: 210-335-2545.
EQUAL OPPORTUNITY EMPLOYER
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.We are committed to providing equal opportunity for protected veterans and individuals with disabilities.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For more detailed information, please click on the following link to view Benefits offered by Bexar County:
NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits.
01
Which best describes your highest level of education completed?
High School Diploma or G.E.DAssociates DegreeBachelor's DegreeMaster's DegreeNone
02
What best describes the field in which you have obtained your degree?
Information TechnologyComputer ScienceOther
03
Do you have 3+ years of experience in Information Technology?
YesNo
04
Do you have 3+ years of experience with enterprise applications release management?
YesNo
05
Are you able to secure and maintain a favorable background investigation and clearance?
YesNo
06
Are you able to clear a pre-employment physical and a pre-employment drug screen test?
YesNo
07
Are you available to be on call as needed?
YesNo
08
Are you able to work more than 40 hours during the work week?
YesNo
09
Are you able to work weekends?
YesNo
10
Do you acknowledge that this position may need to satisfy the requirement of completing and passing an assessment during the employment process?
YesNo
11
Do you have experience with Tyler Odyssey and its associated subsystems?
YesNo
12
Do you have experience with ITIL Framework?
YesNo
13
Are you familiar with Systems Development Life Cycle (SDLC) framework?
YesNo
Required Question
$6,554.00 Monthly
Location :
BCIT - 126 East Nueva San Antonio, TX
Job Type:
Full-time Regular
Job Number:
2024-01462
Department:
Information Technology
Opening Date:
10/07/2024
Closing Date:
Continuous
Summary
Under direction, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement.Duties and Responsibilities
Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountabilityResponsible for assisting the Senior Release Management Administrator Supervisor with cross-organizational efforts required to introduce application and infrastructure changes into the Enterprise County Integrated Justice System (eCIJS) production environmentResponsible for ensuring all eCIJS changes are delivered to users while maintaining the integrity and availability of the existing systemsCommunicate release expectations across all impacted users, following review with the Senior Release Management Administrator Supervisor and Manager of Enterprise Justice SystemsCollaborate with IT delivery teams and partners, often working as part of a distributed teamAssist with preparing system and client-facing documentation, to include communication plans, release notes, meeting minutes, and prioritized issue and enhancement reportsInteracts with software, hardware, and/or professional services vendors, assisting the Senior Release Management Administrator Supervisor as neededServes as a subject matter expert associated with eCIJS environments, versioning, releases, feature enhancements, and bug fixesAnalyzes integration and functional impact of eCIJS application changesEnsures organizational release and change management processes are followed as they relate to the Enterprise County Integrated Justice System (eCIJS)Prepares accurate and detailed configuration and functional specification documents. Managing and creating processes while working independently with limited supervisionDelegates security and access related requests to team members as requiredPerforms other related technology duties and projects as assignedMinimum Qualifications
Graduation from an accredited college or university with a relevant degree, 3+ years of experience, or an equivalent combination of education and experienceMust have 3+ years of experience with enterprise applications release managementSkilled in analytical and problem solving; good communication and interpersonal skillsAbility and willingness to learn new systems and technologies quickly; ability to effectively communicate, both verbally and in writing; ability to establish and maintain effective working relationships with coworkers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general publicMust secure and maintain a favorable background investigation and clearanceMust clear a pre-employment physical and a pre-employment drug screen testRequired to be on call as neededMay be required to work more than 40 hours during the workweekMay be required to work weekendsThis position may need to satisfy the requirement of completing and passing an assessment during the employment processPreferred Qualifications:
Experience with Tyler Odyssey and its associated subsystemsExperience with ITIL FrameworkFamiliar with Systems Development Life Cycle (SDLC) frameworkWorking Environment and Physical Demands:
Primarily remote/telework with occasional on site work activitiesOccasionally moves objects weighing up to 15-30 poundsOccasionally moves about the officeFrequently communicates with others; must be able to exchange accurate informationConstantly operates a computer and other office productivity machineryPositions self to perform essential functionsMust be able to remain in a stationary position
Supplemental Information
Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday. Phone: 210-335-2545.
EQUAL OPPORTUNITY EMPLOYER
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.We are committed to providing equal opportunity for protected veterans and individuals with disabilities.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For more detailed information, please click on the following link to view Benefits offered by Bexar County:
NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits.
01
Which best describes your highest level of education completed?
High School Diploma or G.E.DAssociates DegreeBachelor's DegreeMaster's DegreeNone
02
What best describes the field in which you have obtained your degree?
Information TechnologyComputer ScienceOther
03
Do you have 3+ years of experience in Information Technology?
YesNo
04
Do you have 3+ years of experience with enterprise applications release management?
YesNo
05
Are you able to secure and maintain a favorable background investigation and clearance?
YesNo
06
Are you able to clear a pre-employment physical and a pre-employment drug screen test?
YesNo
07
Are you available to be on call as needed?
YesNo
08
Are you able to work more than 40 hours during the work week?
YesNo
09
Are you able to work weekends?
YesNo
10
Do you acknowledge that this position may need to satisfy the requirement of completing and passing an assessment during the employment process?
YesNo
11
Do you have experience with Tyler Odyssey and its associated subsystems?
YesNo
12
Do you have experience with ITIL Framework?
YesNo
13
Are you familiar with Systems Development Life Cycle (SDLC) framework?
YesNo
Required Question