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Master Builders Solutions

Information Technology Project Manager

Master Builders Solutions, Beachwood, Ohio, United States, 44122


The ideal candidate will be responsible for designing, implementing, managing, a Salesforce Field Service Implementation Project across our US organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time.

Responsibilities

Lead and manage the full project lifecycle of Salesforce Field Service implementation, including planning, scoping, scheduling, resource management, budget and risk management.Manage cross-functional teams (including external developers and Salesforce Consultants, business analysts, and field service engineers) to ensure project is delivered on time, within scope, and on budget.Partner with technical and functional teams to design, develop, and deploy Salesforce Field ServiceManage the technical integration workstream between Salesforce, SAP and other SCM solutionsRegularly communicate project status, risks, and issues to stakeholders, including senior management, clients, and team members, ensuring alignment and transparency throughout the project lifecycle.Oversee the quality assurance process, including testing, training, and post-implementation support to ensure the solution meets our expectations and needs.Develop and execute change management strategies to ensure smooth adoption of Salesforce Field Service solutions by end-users.Manage time and project budgets, track expenses, and ensure project is delivered on time within financial constraints.Qualifications

Bachelor's degree or equivalent.Proven project management experience.5+ years of project management experience, with a focus on Salesforce Field Service .Proven track record of leading successful Salesforce implementations.

Experience in managing projects in a service management or field service environment.Proven Salesforce Field Service Implementation Experience.Proven track record of leading successful Salesforce implementations.Experience in managing projects in a service management or field service environment.Proven Integration Experience of Salesforce, SAP and other SCM Systems.Strong experience with Agile, Scrum, or Waterfall methodologies.Excellent leadership, interpersonal, and communication skills.Proven ability to manage client relationships and deliver projects to meet business needs.Strong analytical and problem-solving skills with the ability to adapt to changing client needs and project requirements.