Insight Global
Senior Help Desk (Onsite)
Insight Global, Columbus, Ohio, United States, 43224
Insight Global is seeking a SR. Help Desk candidate to support their internal teams for 3-4 months. They are a Microsoft shop with the exception of about 5% being MAC users. They have about 150 users and this person will be directly supporting all internal employees (admins, regional liaisons, in office employees, board members, etc). They are seeking someone with strong communication both written and verbal and ability to adapt quickly.
Pay range: 24-26/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .- Expereince supporting MS teams conference rooms- ITIL foundation certification- 4-5 years of expereince working in a help desk role- Expereince supporting users in an Office 365 enviroment- Expereince supporting a Microsoft Windows / Active Directory enviromento 95% windows, 5% MAC- Working knowledge of ServiceNowo Ability to implement workfows and test new releases- Expereince with remote access support tools and VPN- Imaging tools: ECM or similar- Knowledge / expereince with basic Microsoft Azure adminstration- Basic Network troubleshooting
Pay range: 24-26/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .- Expereince supporting MS teams conference rooms- ITIL foundation certification- 4-5 years of expereince working in a help desk role- Expereince supporting users in an Office 365 enviroment- Expereince supporting a Microsoft Windows / Active Directory enviromento 95% windows, 5% MAC- Working knowledge of ServiceNowo Ability to implement workfows and test new releases- Expereince with remote access support tools and VPN- Imaging tools: ECM or similar- Knowledge / expereince with basic Microsoft Azure adminstration- Basic Network troubleshooting