Database Specialist (DATA SYS ANL 2)

Apply for Job Job ID 73702 Location Davis Full/Part Time Full Time Add to Favorite Jobs Email this Job Job Summary The Title IV-E Education Program Data Coordinator reports to the Title IV-E Program Supervisor and will coordinate the operations of the Salesforce-based California Custom Student Information System (CSIS) and assist with the continuous quality improvement and maintenance of data collection and storage systems consistent with the execution of the CA Title IV-E Program mission and goals. The Data Coordinator serves as a liaison and collaborates with Title IV-E stakeholders to ensure data collection and management in CSIS meets stakeholders' diverse and dynamic information needs. This position will work closely in a highly collaborative manner with the data and evaluation team at the University of California, Los Angeles (UCLA), which is the Southern site of the CA Title IV-E Education Program. The Data Coordinator will lead the Northern region data input and output to ensure accuracy of data and database standards, and serve as a lead contact for the Northern region schools for all data and technical support. The Data Coordinator assists with change management processes, documentation of architecture and processes, monitoring data security and confidentiality compliance, and assessing data integrity. The Data Coordinator conducts data analysis and supports various evaluation and reporting mechanisms in an effective, timely and cost-efficient manner. The Data Coordinator will document, report, coordinate, and integrate stakeholder feedback regarding data information needs and refine practices using a customer service approach. Within the scope of this position's job functions, they will support the commitment of CPE and UC Davis to diversity, equity and inclusion. Apply By Date October 29, 2024 at 11:59pm Qualifications Minimum Qualifications Bachelor's degree in business, computer information systems, information technology, social work, psychology, or related field, or equivalent combination of education and substantial data coordination and program evaluation experience. Experience configuring, testing, monitoring, and troubleshooting email triggers and automations in Salesforce. Experience working independently and collaboratively with a multi-disciplinary group of stakeholders and establishing and maintaining cooperative working relationships. Effective oral and written communication skills to interact with a wide range of stakeholder groups in an efficient, productive and collaborative manner. Experience in data analysis and applying best practices in data management and governance with perseverance, drive, and keen attention to detail. Experience working with highly complex data systems such as learning management systems, client relationship management or student information systems, or service/case management systems in a human services field. Experience in program evaluation and developing, preparing and designing reports, dashboards, and data visuals for a range of audiences and data literacy levels. Exceptional organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously. Demonstrated strong interest and ability to learn, if not skilled in, software and web apps (e.g., Microsoft Office, including advanced Excel skills; Box; Google Workspace; Calendly; Canva; Tableau); at least one statistical software (R, Stata, SPSS); and at least one of the following Survey Platforms (Qualtrics, Alchemer, SurveyMonkey, QuestionPro, with Qualtrics and Alchemer strongly preferred). Preferred Qualifications Salesforce Administrator certification Experience administering, coordinating, and documenting Salesforce solutions using configuration, including (but not limited to): flow, lightning layouts, custom metadata, formula fields, templates, dashboards and reports. Experience configuring, testing, monitoring, and troubleshooting email triggers and automations in Salesforce and integrated third-party apps (Qualtrics, Alchemer, QuestionPro) using APIs/webhooks. Key Responsibilities 50% - Data Systems Management 40% - Analysis, Reporting and Development 10% - End User Support and Management Department Overview UC Davis Continuing and Professional Education (CPE) is the lifelong learning arm of the university. The division maintains the most diverse portfolio on the campus, with programs spanning pre-college, professional continuing education, workforce development, international academic and cultural exchange, and training services for corporate and agency partners. As a global leader in continuing education, CPE serves learners regionally, nationally and globally, and posts more than 55K enrollments annually making it the third largest UC Extension by enrollment. Beyond its community-facing role, CPE serves as the internal hub for online education in support of other academic units on the campus. CPE employs approximately 180 employees and draws on the expertise of approximately 1,700 instructors. POSITION INFORMATION Salary or Pay Range: $32.42 /hr. - $57.71 /hr. Salary Frequency: Biweekly Salary Grade: Grade 21 UC Job Title: DATA SYS ANL 2 Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100 % Shift Hours: Manager will advise Location: Davis, CA Union Representation: 99 - Non-Represented (PPSM) Benefits Eligible: Yes Hybrid/Remote/Onsite: This position is hybrid (mix of on-site and remote work) Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page. If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html High quality and low-cost medical plans to choose from to fit your family's needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness programs and resources On-site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff Physical Demands Standing - Occasional Up to 3 Hours Walking - Occasional Up to 3 Hours Sitting - Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours Bending/Stooping - Occasional Up to 3 Hours Squatting/Kneeling - Occasional Up to 3 Hours Twisting - Occasional Up to 3 Hours Keyboard use/repetitive motion - Frequent 3 to 6 Hours Mental Demands Sustained attention and concentration - Frequent 3 to 6 Hours Complex problem solving/reasoning - Occasional Up to 3 Hours Ability to organize & prioritize - Frequent 3 to 6 Hours Communication skills - Frequent 3 to 6 Hours Numerical skills - Occasional Up to 3 Hours Constant Interaction - Frequent 3 to 6 Hours Customer/Patient Contact - Frequent 3 to 6 Hours Multiple Concurrent Tasks - Frequent 3 to 6 Hours Work Environment The Smoke and Tobacco Free Environment policy is intended to provide a healthier safer, and more productive work and learning environment for the entire UC Community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdasvispolicy.ellucid.com/documents/view/271 Special Requirements This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s) Diversity, Equity, Inclusion and Belonging At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role Don't meet all the requirements? We still encourage you to apply YouBelongHere