Technical Bulletin Supervisor

Technical Bulletin Supervisor.Kenworth Truck Company - Renton, Washington - After Sales Service PlatformsCompany Information:PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks.PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!Kenworth Truck Company:Kenworth Truck Company is the manufacturer of The World's Best heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company's dedication to the green fleet includes aerodynamic trucks, compressed, and liquefied natural gas trucks, and medium duty diesel-electric hybrids.Role Description:Kenworth is currently seeking a Technical Bulletin Supervisor, a key Aftersales role directly impacting Kenworth dealers and PACCAR customers in a dynamic, fast-paced environment. In this role, you will manage Kenworth's technical bulletins and partner on shared content with Peterbilt.The Technical Bulletin Supervisor will oversee multiple deliverables across functions and divisions to publish high quality and timely technical bulletins, including safety and emissions recalls, and other information intended for Kenworth dealer service staff and customers.The role will supervise technical bulletin authors, ensure robust planning and delivery to meet project deadlines, and provide status reporting.Key Responsibilities:Work with internal and external stakeholders to execute field action strategies while maximizing customer uptime at the lowest possible cost to PACCARLeverage data and resources to generate field action recommendations to PACCAR leadershipOversee development of vehicle field action populations and customer information utilizing internal systemsSupervise and assist technical bulletin authors in managing prioritiesProvide status reportingDevelop and Improve department processesMeet regulatory requirements (NHTSA, EPA, CARB, ECCC, etc.)Other duties as assignedBasic Qualifications:We are seeking a professional with these required skills to achieve our goals:5+ years of relevant experienceExperience supervising, developing, motivating, and directing individual contributorsBachelor's Degree in engineering, business, data analytics or a related subjectExperience owning program strategy, end to end delivery, and communicating results to leadershipSound business judgment, proven ability to influence others, and strong analytical thinking skillsExperience working autonomously leveraging resources to deliver timely and cost-effective resultsKnowledge and experience with Microsoft Office SuiteExperience using technology and big data to drive resultsStrong communication skills (verbal and written)Preferred Qualifications:Master's Degree in business or related subjectProject Management Professional (PMP) and/or Six Sigma Belt certificationsKnowledge of vehicle systems/functionsExperience with the logistics, transportation, trucking, or automotive industriesKnowledge and experience in SQL, Tableau, SmartsheetWhy work for PACCAR/Kenworth?Global Fortune 500Company with a wide array of growth and development opportunitiesWork alongside experienced goal-oriented colleagues recognized as experts in their fieldsSupport and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucksAs a U.S. PACCAR employee, you have a full range of benefit options including:401k with up to a 5% company matchFully funded pension plan that provides monthly benefits after retirementComprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick timeTuition reimbursement for continued educationMedical, dental, and vision plans for you and your familyFlexible spending accounts (FSA) and health savings account (HSA)Paid short-and long-term disability programsLife and accidental death and dismemberment insuranceEAP services include wellness plans, estate planning, financial counseling and moreAdditional Job Board InformationAt PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors includingeducation, training, or experience. The salary range for Technical Bulletin Supervisoris $96,700-$151,300.This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above.PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer.