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Bentley University

Senior Academic Coordinator, Computer Information Systems

Bentley University, Waltham, Massachusetts, United States, 02452


Job Description SummaryReporting directly to the Computer Information Systems department chair,

the Senior Academic Coordinator is responsible for all daily operations within the department(s) they serve.

This position operates fairly independently and executes in a professional and proficient manner a wide variety of administrative, technical, and financial services to support the department Chair(s), faculty, and students. The Coordinator may also participate in large division wide projects and other work as assigned by the department chair.

About the Department:Bentley University's CIS Department seeks a dedicated Senior Academic Coordinator to oversee daily operations and

provide comprehensive

administrative, technical, and financial services. This role supports the department's mission of integrating technology with business education, working closely with faculty, students, and staff to ensure smooth academic processes.

The Computer Information Systems (CIS) Department at Bentley University is a leading academic division with 30 full-time faculty, 33 adjunct faculty, and 14 emeritus faculty. It focuses on the intersection of business and technology, preparing students to excel in a data-driven world. The department offers undergraduate and graduate programs that emphasize the application of technology in business environments, fostering critical skills in areas such as business analytics, cybersecurity, enterprise systems, and IT project management.

The department's curriculum integrates technical expertise with practical business knowledge, making it especially attractive for students interested in careers where they can leverage technology to solve complex business problems. Students are provided with hands-on experience, often through partnerships with industry leaders, and have access to cutting-edge software and tools used in professional settings.

Faculty members in the CIS department are recognized experts in their fields, conducting innovative research on data privacy, artificial intelligence, and digital

transformation and

contributing to a robust academic environment by combining research with practical insights from the industry. Many faculty members actively engage with the business community, offering students valuable networking opportunities and exposure to real-world challenges.

With strong ties to industry and a forward-thinking approach to education, the Bentley CIS department equips its students with the skills necessary to thrive in a wide range of tech-oriented business roles. This makes it a standout choice for students aiming to become leaders in business technology.

Essential Duties:Academic SupportProofread, edit, publish, and distribute various academic course materials including syllabi, exams, quizzes, worksheets, course description and other related materials

Utilize current systems (Workday Student, Courseleaf, etc.) to manage various registrations and course information; assist faculty and students in troubleshooting any system issues

Act as the point of contact for all new faculty hiring, onboarding, and orientation, including managing interview schedules, coordinating campus visits, collecting associated candidate documents, ordering equipment and furniture, coordinate office moves, and requesting access to internal systems and facilities

Work with Chair and faculty to determine course schedules

Ensure all course books and other materials are ordered and available for students and faculty

Assist with all future academic planning as it relates to staffing, course scheduling, classroom preferences, and other facets of a busy academic department

Maintain syllabi and other documentation related to accreditation processes

May assist faculty with tenure application process as requested

General Administrative SupportManage all daily administrative activities within the department

Act as primary scheduler and organizer for all department(s) activities which may include but not limited to candidate interviews, committee meetings, faculty retreats, and student events

Maintain all department common spaces through various duties including

filing and sorting all academic materials and records, cleaning the office area, ordering supplies, and requesting all office repairs and furniture needs

Manage and maintain all shared office equipment such as printers, copiers and fax machine

Act as main point of contact and liaison for all visitors to the department(s) office

Utilize current software including Office 365 to produce and manage various department materials

Maintain department databases including office assignment lists, event information, faculty address list, etc.

Financial ManagementOversee department budget

Participate in annual financial activities including budgeting forecasting and staffing planning

Assist the BSC in paying out invoices and expenses

Other DutiesHire, train, schedule, and supervise student workers within the department

May assist with marketing and communications for the department including drafting and sending e-mails to students, maintaining department website and documentation, and other duties

Continuously improve current skills through all internal trainings and resources offered

Handle complex and sensitive issues and work with various departments to ensure a speedy and effective resolution

All other duties as assigned by supervisor

Minimum QualificationsHS Diploma or G.E.D. equivalent, Associate's or Bachelor's degree preferred

4-6 years of relevant working experience

Demonstrated proficiency in utilizing MS Office 365 (Word, Excel, Sharepoint, and Outlook) or similar productivity focus software

Demonstrated proficiency in utilizing team collaboration tools (Sharepoint, Teams) or similar collaboration software

Demonstrated proficiency in Zoom or other remote meeting software

Demonstrated ability to work with a diverse population

Preferred experience using various academic support applications including Workday Student, Blackboard, Courseleaf, etc.

Ability to juggle multiple priorities and assignments in a busy office environment

Customer service focus

Work EnvironmentTypical office setting with extensive sitting and computer work

Ability to travel to meetings and events internally and on occasion outside of campus

Bentley University requires references checks and may conduct other pre-employment screening.

DIVERSITY STATEMENTBentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

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