State of New Mexico
IT Systems Administrator I
State of New Mexico, Albuquerque, New Mexico, United States, 87101
$29.66 - $47.46 Hourly
$61,700 - $98,720 Annually
This position is a Pay Band ID
Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
Why does the job exist?
The Infrastructure team is part of the Workforce Technology Division (WTD) at the New Mexico Department of Workforce Solutions. Infrastructure maintains and supports the systems and networks utilized by the agency's other departments to accomplish a majority of critical work functions. These work functions support the citizens of New Mexico in a wide variety of ways.
How does it get done?
Under direct supervision, install, configure, and maintain the integrity of the enterprise network and server environment. Perform tier III triage of server issues. Respond and resolve production issues related to core infrastructure components and systems for the Department of Workforce Solutions. Other IT related job duties as assigned.
Who are the customers?
Department of Workforce Solutions, Internal Employees, Field Office Staff.
Ideal Candidate
- Experience troubleshooting computers
- High-level problem-solving skills
- Analytical and critical thinking capabilities
- Strong interpersonal and collaborative skills
- Installing and configuring software and hardware.
Minimum Qualification
Associate's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in end user support, systems administration, network administration or any related field. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:Education Experience Education Experience 1 High School Diploma or Equivalent
AND
4 years of experience
OR
High School Diploma or Equivalent
AND
4 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification
AND
2 years of experience Associate's degree or higher in any field
AND
4 years of experience 3 Bachelor's degree or higher in the field(s) specified in the minimum qualification
AND
0 years of experience•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some travel may be required. Ability to lift up to 40 lbs.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: David Rhodes. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
$61,700 - $98,720 Annually
This position is a Pay Band ID
Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
Why does the job exist?
The Infrastructure team is part of the Workforce Technology Division (WTD) at the New Mexico Department of Workforce Solutions. Infrastructure maintains and supports the systems and networks utilized by the agency's other departments to accomplish a majority of critical work functions. These work functions support the citizens of New Mexico in a wide variety of ways.
How does it get done?
Under direct supervision, install, configure, and maintain the integrity of the enterprise network and server environment. Perform tier III triage of server issues. Respond and resolve production issues related to core infrastructure components and systems for the Department of Workforce Solutions. Other IT related job duties as assigned.
Who are the customers?
Department of Workforce Solutions, Internal Employees, Field Office Staff.
Ideal Candidate
- Experience troubleshooting computers
- High-level problem-solving skills
- Analytical and critical thinking capabilities
- Strong interpersonal and collaborative skills
- Installing and configuring software and hardware.
Minimum Qualification
Associate's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in end user support, systems administration, network administration or any related field. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:Education Experience Education Experience 1 High School Diploma or Equivalent
AND
4 years of experience
OR
High School Diploma or Equivalent
AND
4 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification
AND
2 years of experience Associate's degree or higher in any field
AND
4 years of experience 3 Bachelor's degree or higher in the field(s) specified in the minimum qualification
AND
0 years of experience•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some travel may be required. Ability to lift up to 40 lbs.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: David Rhodes. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.