Medical Customer Service Representative

CornerStone Staffing is partnered with a Patient Advocacy company that is hiring for Remote Medical Customer Service Representatives! Apply for this exciting opportunity today!

The Medical Customer ServiceRepresentative is a primary contact for patients and healthcare providers who will address inquiries for medical services, billing, and insurance.

Starts December 3rd!

Location: Work from Home - All candidates must live in the Dallas – Fort Worth Area & have a designated work space at home.

Pay: $18-20/hr. based on experience

Our Benefits include:

• Medical Insurance, Dental Insurance and Vision Insurance
• Weekly Pay
• Great schedule!

Schedule: 8 hour shift between 7am-7pm CST (8am-8pm EST)

Job Description:

• Respond to patient inquiries via phone and email regarding medical services and billing.
• Provide information to patients regarding medical services, insurance coverage, and payment options.
• Collect and verify insurance information, ensuring eligibility and benefits are accurately documented.
• Assist patients with payment plans and financial assistance options as needed.

Preferred skills/experience:

• Typing – 30 wpm
• One year of healthcare or medical call center experience is required
• Benefit verification - Prior Authorization
• Medical collections
• Prefer healthcare work experience and familiarity with medical benefits, medical insurance, prescriptions
• Knowledge of HIPAA regulations
• Co-pay, co-insurance, deductible
• PAP - patient assistance programs

Education:

Verifiable high school diploma or equivalent