Jayco
Technical & Functional Analyst
Jayco, Middlebury, Indiana, United States, 46540
Purpose:
We are seeking a skilled Functional & Technical Analyst with expertise in Dynamics AX 2012 to support our manufacturing operations. The ideal candidate will bridge the gap between technical solutions and business needs, ensuring that our ERP system is effectively utilized to enhance productivity and operational efficiency. To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects.
Essential Functions:
Functional Analysis:Learn/understand Jayco Dynamics AX 2012 R3 application environment. Gain understanding of customizations used by Jayco. Become familiar with ISV solutions integrated with AXIdentify the need for customizations or enhancements within AX. Consult with end users to gather requirements and collaborate with developer(s) to bring them to fruitionWork with end users to resolve AX helpdesk tickets escalated by Tier 1 helpdesk technicians. This requires complex troubleshooting and/or working with 3rd party consultants for resolutionTechnical Expertise:
Ensure system integrity. This includes master data, system functionality, uptime, etc. Make sure any changes to the AX environment are performed in accordance with Jayco proceduresTroubleshoot and resolve technical issues related to AX functionality, ISV integrated applications, and other business applications.Work with SQL Server to run queries and manage data as required.System Implementation & Support:
Participate in system upgrades, enhancements, and migrations.Provide user training and support, ensuring smooth adoption of new functionalities.Create and maintain technical documentation for customizations and processes.Project Management:
Lead or participate in projects as outlined on the Jayco roadmap. This may include system enhancements, upgrades, new application deployment, integrations, etc.Coordinate with IT teams, vendors, and third-party service providers as needed.Required Experience/Knowledge:
Bachelor's degree preferred in one of these areas: Computer Science, Information Systems or a related field.Strong understanding of ERP systems. AX 2012 experience preferred but demonstrated knowledge of other major ERP will be considered (NetSuite, Epicor, SAP, Syteline)Minimum of 5 years in an Analyst role within a manufacturing environmentPrevious experience working for a publicly held company operating under Sarbanes Oxley (SOX). Familiarity with annual audits and adherence to IT General Controls (ITGCs)Knowledge of MSSQL Server with ability to write queries or stored proceduresExperience with reporting tools such as PowerBI and SSRSNecessary Skills/Abilities:
Experience supporting internal customers across all areas of an organizationExcellent written and communications skillsAbility to work independently and as part of a team to meet weekly deliverablesEnjoy fast-paced, team oriented environmentManagement reserves the right to assign or reassign duties and responsibilities to this job at any time.Work Requirements:
Driver's LicenseAbility to lift 30 poundsJayco offers a generous benefits package including:
(2) Medical Insurance plan options, HSAs, and FSAsFamily Care Clinic for employees and dependents enrolled in a Jayco medical plan (IN only)Dental InsuranceVision insuranceDisability and Life Insurance401k plan with an annual discretionary matchWellness BenefitsOn-site Fitness Center access (IN only)Health Clinic for employee use (IN only)Employee Assistance Program (EAP) Benefits
We are seeking a skilled Functional & Technical Analyst with expertise in Dynamics AX 2012 to support our manufacturing operations. The ideal candidate will bridge the gap between technical solutions and business needs, ensuring that our ERP system is effectively utilized to enhance productivity and operational efficiency. To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects.
Essential Functions:
Functional Analysis:Learn/understand Jayco Dynamics AX 2012 R3 application environment. Gain understanding of customizations used by Jayco. Become familiar with ISV solutions integrated with AXIdentify the need for customizations or enhancements within AX. Consult with end users to gather requirements and collaborate with developer(s) to bring them to fruitionWork with end users to resolve AX helpdesk tickets escalated by Tier 1 helpdesk technicians. This requires complex troubleshooting and/or working with 3rd party consultants for resolutionTechnical Expertise:
Ensure system integrity. This includes master data, system functionality, uptime, etc. Make sure any changes to the AX environment are performed in accordance with Jayco proceduresTroubleshoot and resolve technical issues related to AX functionality, ISV integrated applications, and other business applications.Work with SQL Server to run queries and manage data as required.System Implementation & Support:
Participate in system upgrades, enhancements, and migrations.Provide user training and support, ensuring smooth adoption of new functionalities.Create and maintain technical documentation for customizations and processes.Project Management:
Lead or participate in projects as outlined on the Jayco roadmap. This may include system enhancements, upgrades, new application deployment, integrations, etc.Coordinate with IT teams, vendors, and third-party service providers as needed.Required Experience/Knowledge:
Bachelor's degree preferred in one of these areas: Computer Science, Information Systems or a related field.Strong understanding of ERP systems. AX 2012 experience preferred but demonstrated knowledge of other major ERP will be considered (NetSuite, Epicor, SAP, Syteline)Minimum of 5 years in an Analyst role within a manufacturing environmentPrevious experience working for a publicly held company operating under Sarbanes Oxley (SOX). Familiarity with annual audits and adherence to IT General Controls (ITGCs)Knowledge of MSSQL Server with ability to write queries or stored proceduresExperience with reporting tools such as PowerBI and SSRSNecessary Skills/Abilities:
Experience supporting internal customers across all areas of an organizationExcellent written and communications skillsAbility to work independently and as part of a team to meet weekly deliverablesEnjoy fast-paced, team oriented environmentManagement reserves the right to assign or reassign duties and responsibilities to this job at any time.Work Requirements:
Driver's LicenseAbility to lift 30 poundsJayco offers a generous benefits package including:
(2) Medical Insurance plan options, HSAs, and FSAsFamily Care Clinic for employees and dependents enrolled in a Jayco medical plan (IN only)Dental InsuranceVision insuranceDisability and Life Insurance401k plan with an annual discretionary matchWellness BenefitsOn-site Fitness Center access (IN only)Health Clinic for employee use (IN only)Employee Assistance Program (EAP) Benefits