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Shottenkirk Automotive

Service Manager

Shottenkirk Automotive, Woodstock, Georgia, United States, 30189


Overview

Relocation Assistance Available to Qualified Candidates

As the primary point of contact for the dealership's fixed operation department, the Automotive Service Manager's responsibility is to listen, thoroughly understand customer & employee problems and to properly manage expectations. Through proactive leadership while creating an enjoyable work environment, the Automotive Service Manager heads a team of high-performance service professionals to consistently deliver world-class service to all customers.

This position requires high energy and attention to detail to create an environment that builds our team for the future and embraces our company culture!

We offer:Closed on SundaysEmployer- paid holidays and paid time offMedical, Dental, and Vision Insurance401(k) planCareer advancement opportunities and promotions from withinPaid TrainingLong-term and short-term disabilityEmployee Assistance ProgramCompany-paid life insurance for full-time employees (additional coverage available)Charity and Community Outreach OpportunitiesSkillset enhancement opportunitiesEmployee Recognition ProgramsFamily-owned and family-operatedJoin our Winning Team at

Shottenkirk

Automotive Group ! Are you a skilled fixed-operations professional looking for a rewarding career opportunity? Look no further!

At

Shottenkirk Automotive Group ,we take pride in providing top-notch care for every customer that comes through our doors. Our team of dedicated professionals ensures that each customer receives the highest quality service. Join us in our state-of-the-art facilities, where you'll have access to cutting-edge technology and tools to enhance your leadership skills and expertise.

As part of the Shottenkirk Automotive Group, recently recognized as Automotive News'

#1 Fastest Growing Dealership Group

nationwide, we are committed to investing in our team members' success. With a focus on sales training and promoting from within, we offer unparalleled opportunities for career advancement and professional growth.

Why choose Shottenkirk?

As a family-owned business with over 60 years of history, we understand the importance of fostering a supportive and inclusive workplace culture. Join a team where people come first, and where your contributions are valued and recognized.

Don't miss out on this incredible opportunity to take your career to the next level! Apply online today and become part of the Shottenkirk family.

About Shottenkirk Automotive Group:

With 27 Automotive Dealerships across 6 states and over 2,300 employees, Shottenkirk Automotive Group is a leading name in the industry. As a family-owned business, we prioritize building lasting relationships with our employees, customers, and communities. Join us and be part of something truly special.

Responsibilities

Service Manager:

Ensure the customer service experience meets dealership expectationsMonitor CSI and ensure that each advisor is understanding what and how many surveys are needed.Work cooperatively with the sales departmentOversee used vehicle technicians and meet time to front line guidelines.Train all service staff to promote customer satisfaction, and training requirementsSet department objectives that align with dealership objectives.Manage a team of talented service technicians and service advisors.Hire, train and evaluate service staff.Oversee a safe, efficient, profitable service operation known for both high customer service and employee satisfaction.Be accountable for the department budget.Nurture an enthusiastic work environment promoting teamwork and a positive work environment.Ensure the service staff is kept up to date on technical issues and up to date on all products.Oversee warranty claims and confirm warranty guidelines are being metCoordinate repairs and maintenance of all service equipment.Maintain daily, monthly reports as required by dealership management.Monitor and manage work in progressOther duties as assignedQualifications

Service Manager:

CDJR/ MOPAR experience is highly preferred; domestic shop experience will be consideredSuccess with running a large fast paced shopA good work ethic is a must!Valid driver's licenseFactory training, ASE certifications or prior dealership experience is a highly desired!Must be able to keep up with a fast-paced environmentMust be authorized to work in the U.S. without sponsorship and be a current residentMust pass pre-employment testing to include background checks, MVR, and drug scree

We are an Equal Opportunity Employer.All applicants must pass pre-employment testing including background checks, MVR, and drug screen.