Principal Product Manager, Accessibility

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe has a strong foundation of accessibility, and the full power of technology cannot be realized without a diverse set of imaginations to fuel it. When we intentionally build our products to be more inclusive, the outcome is a better experience for everyone. This is a unique opportunity for a high energy accessibility professional to have a profound impact on furthering the mission of the Accessibility Program at Adobe. You will act as a trusted advisor for a variety of internal product teams and external customers who represent various industries. You are a creative problem solver who can get things done. You can mentor developers, content creators, and designers to deliver accessible solutions. You are outstanding at influencing up, down, and across groups, and your actions demonstrate a humble dedication to fostering the growth and success of others. What You'll Do Work with Adobe sales and customer success managers to support pre- and post-sales conversations with customers about the accessibility of our products. Appropriately respond to or triage inquiries received from customers. Support the sales team with demos, RFP responses, and ACR distribution. Review third party assessments of products and respond to any prospect or customer questions regarding the results. Engage with product teams across the organization acting as the voice of the customer. Develop accessibility policies, standards, processes, training, and awareness. Act as an accessibility consultant for the organization, providing mentorship for developing accessible designs, prioritizing accessibility defects for product teams, and identifying/resolving accessibility barriers. Stay up to date with industry developments and trends related to digital accessibility. What You Need to Succeed 8+ years product management in working in an Accessibility Center of Excellence in a software organization or relevant work experience. Experience in software development specifically in web and/or client-side, software lifecycle methodology, and/or information systems development. Experience in managing cross-functional projects by providing project leadership and daily management throughout the project from inception to delivery. Proven track record to make practical feature versus time-to-market tradeoffs, facilitate contentious discussions and resolution of problems. Proficient with testing using screen reader(s) such as NVDA, JAWS, VoiceOver, and Talkback. Understanding of current international accessibility laws, standards, including Web Content Accessibility Guidelines (WCAG) and ARIA. IAAP Certified Professional in Accessibility Core Competencies (CPACC); Web Accessibility Specialist (WAS); or other certification is preferred. Flexible and adaptable, able to work in ambiguous situations as well as understand organizational issues and challenges. Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment. Strong executive presence and excellent communication skills, including the ability to explain technical issues and their implications for projects and