Diverse Lynx
Genesys Cloud Developer/IVR Developer
Diverse Lynx, Alpharetta, Georgia, United States, 30239
Role:- Genesys Cloud Developer/IVR Developer
Location- lpharetta, GA - Onsite role/No Remote
Duration- Contract
Job Description: Technical Lead Role Description: Design and implement cloud-based contact center solutions using Genesys Cloud platform Experiencing working with Contact Centre applications and associated integrations Competencies: Genesys Engage, CTI Genesys, Core Java, Genesys Inbound Voice Experience (Years): 8-10 Essential Skills: - Experience on IVR ( Interactive Voice Response)- Development experience using C#/Java - Experience on Genesys Composer Experience in Interaction Routing and Designer (IRD)- Experience in Interaction Workspace (IW)- 5+ years experience working as a Genesys developer- Experience on working with CI/CD - 4+ years working with Genesys Cloud objects and Architect flows- Ability to identify opportunities to automate / streamline where applicable in overall solution Desirable Skills: REST APIs, Salesforce, Genesys On-prem systems, SQL server, data table configurations using Genesys cloud
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Job Description: Technical Lead Role Description: Design and implement cloud-based contact center solutions using Genesys Cloud platform Experiencing working with Contact Centre applications and associated integrations Competencies: Genesys Engage, CTI Genesys, Core Java, Genesys Inbound Voice Experience (Years): 8-10 Essential Skills: - Experience on IVR ( Interactive Voice Response)- Development experience using C#/Java - Experience on Genesys Composer Experience in Interaction Routing and Designer (IRD)- Experience in Interaction Workspace (IW)- 5+ years experience working as a Genesys developer- Experience on working with CI/CD - 4+ years working with Genesys Cloud objects and Architect flows- Ability to identify opportunities to automate / streamline where applicable in overall solution Desirable Skills: REST APIs, Salesforce, Genesys On-prem systems, SQL server, data table configurations using Genesys cloud
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.