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Diverse Lynx

Genesys Cloud DeveloperIVR Developer

Diverse Lynx, Alpharetta, Georgia, United States, 30239


Role: Genesys Cloud DeveloperIVR Developer Location: ALPHARETTA, GA Experience (Years): 8-10 Duration: 12+ Months

Role Description:

Design and implement cloud-based contact center solutions using Genesys Cloud platform Experience in working with Contact Centre applications and associated integrations Competencies: Genesys Engage, CTI Genesys, Core Java, Genesys Inbound Voice

Essential Skills:

Experience on IVR ( Interactive Voice Response)Development experience using C#/Java Experience on Genesys Composer Experience in Interaction Routing and Designer (IRD) Experience in Interaction Workspace (IW) 5+ years' experience working as a Genesys developer Experience on working with CI/CD 4+ years working with Genesys Cloud objects and Architect flows Ability to identify opportunities to automate / streamline where applicable in overall solution

Desirable Skills:

REST APIs, Salesforce, Genesys On-prem systems, SQL server, data table configurations using Genesys cloud

Note: Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions. We promote and support a diverse workforce at all levels in the company. This is not an unsolicited mail and if it is not intended for you or you are not interested in receiving our e-mails, you can unsubscribe. We are sorry for any inconvenience.