Diverse Lynx
IVR Tester
Diverse Lynx, Alpharetta, Georgia, United States, 30239
Hi,
Hope you are doing well. We have below Fulltime position so if you are interested please share that updated resume with Salary.
Job Description Role: IVR Tester New York, NY lpharetta, G Fulltime • Good knowledge of Contact Center Domain preferably 4+ years. Good knowledge of IVR routing flows using Genesys, Genesys Cloud CX Hands-on knowledge on automating IVR flows using Cyara Automation tool. Good knowledge of SQL queries Good knowledge of Genesys cloud, Genesys reports and dashboards Good functional understanding and testing knowledge of Salesforce Agent desktop Good communication skills Good knowledge of Database Testing § Experience testing of Salesforce applications (CRM apps) § Knowledge of Contact Center Workforce Management and Quality Management § Knowledge of test automation (Java/Selenium) - scripting, debugging, maintenance of automation scripts § Experience in API Testing § Experience in testing and automation of live chat apps.
Location New York, NY
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Hope you are doing well. We have below Fulltime position so if you are interested please share that updated resume with Salary.
Job Description Role: IVR Tester New York, NY lpharetta, G Fulltime • Good knowledge of Contact Center Domain preferably 4+ years. Good knowledge of IVR routing flows using Genesys, Genesys Cloud CX Hands-on knowledge on automating IVR flows using Cyara Automation tool. Good knowledge of SQL queries Good knowledge of Genesys cloud, Genesys reports and dashboards Good functional understanding and testing knowledge of Salesforce Agent desktop Good communication skills Good knowledge of Database Testing § Experience testing of Salesforce applications (CRM apps) § Knowledge of Contact Center Workforce Management and Quality Management § Knowledge of test automation (Java/Selenium) - scripting, debugging, maintenance of automation scripts § Experience in API Testing § Experience in testing and automation of live chat apps.
Location New York, NY
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.