Hopkins and Company
Holeman and Finch Public House: Lead Server
Hopkins and Company, Hopkins, Minnesota, United States, 55305
Lead Server at Holeman and Finch Public House
We are looking for a talented and experienced
Lead Server
to join our team of hospitality professionals. Holeman and Finch is a classic gastropub, presenting artisanal twists on classic dishes with a whole animal, whole vegetable philosophy. With a robust wine list and original, inspired cocktails, there's something for everybody at every time of day. The charming space is filled with cozy booths and over 150 pieces of thoughtfully curated art. In every corner, the restaurant nods to the vibrant arts scene found in Midtown.
What is the Job?
As
Lead Server , you will be responsible for engaging with and taking care of our guests, guiding them through our menus and building trusted relationships. You will create a welcoming and memorable experience by providing guests menu and brand insight and actively engaging with guest needs and questions. You will be an active communicator between the front of house and back of house, keeping all informed of allergies, special requests, and service flow. This position will support managers in training new servers and backservers, occasionally lead lineup, and will assist in fostering a curious, engaged, and professional team.
What are the responsibilities?
Assist managers with training new server candidates
Assist in inventory and maintaining an organized front of house
Support managers with guest engagement and service flow
Guide guests from the beginning to the end of their dining experience
Set up the restaurant in preparation for and during service
Set up and maintain clean, organized service stations according to brand standards; restock all items as needed throughout shift
Deliver food and beverage to tables, pour water, and clear tables between courses
Work as a team player, helping your fellow team with guest interactions and duties to contribute to a positive working environment
Possess the ability to positively and proactively handle guest concerns
Able to prioritize multiple tasks and openly communicate with your manager and fellow service team about next steps
Consistent adherence to the uniform policy
Report for duty on time and manage one’s shift, communicating with the management team when leaving their station for breaks or family meal
Our Ideal Lead Server...
Has a passion for food and beverage with knowledge of wine, beer, and spirits with a willingness to continue education
Has a kind, friendly, and welcoming attitude with a desire to serve others and provide memorable hospitality
Works constructively with their teammates, celebrating one another and lending a helping hand
Helps to achieve or exceed monthly and seasonal sales goals
Communicates guest feedback to management team concerning menu requests, complaints, and suggestions
Demonstrates our core values of integrity, passion, respect, and curiosity
What are the requirements?
Weekend (Friday, Saturday, and Sunday) availability required
Must be 18 years of age or older
5+ years of relevant server experience, with supervisory/lead experience of 1+ year preferred
Able to move and/or lift heavier product
Able to stand for long periods of time; occasionally kneel, bend, and crouch as required to reach items at varying height levels
Able to work in a fast-paced environment calmly and effectively
We offer:
Competitive pay based on experience with performance-based raises and promotions
Medical, dental, vision, life and short-term disability for eligible full-time employees
25% discount at all Hopkins and Company restaurants and 10% discount at all Hopkins and Company retail shops
Ongoing training and education opportunities
Daily family meal
Employee referral bonus
If you are interested in applying for this position, we ask that you complete the application fully, including work history, questionnaire and professional references. Only complete applications will be considered for the posted position. Thank you!
#J-18808-Ljbffr
We are looking for a talented and experienced
Lead Server
to join our team of hospitality professionals. Holeman and Finch is a classic gastropub, presenting artisanal twists on classic dishes with a whole animal, whole vegetable philosophy. With a robust wine list and original, inspired cocktails, there's something for everybody at every time of day. The charming space is filled with cozy booths and over 150 pieces of thoughtfully curated art. In every corner, the restaurant nods to the vibrant arts scene found in Midtown.
What is the Job?
As
Lead Server , you will be responsible for engaging with and taking care of our guests, guiding them through our menus and building trusted relationships. You will create a welcoming and memorable experience by providing guests menu and brand insight and actively engaging with guest needs and questions. You will be an active communicator between the front of house and back of house, keeping all informed of allergies, special requests, and service flow. This position will support managers in training new servers and backservers, occasionally lead lineup, and will assist in fostering a curious, engaged, and professional team.
What are the responsibilities?
Assist managers with training new server candidates
Assist in inventory and maintaining an organized front of house
Support managers with guest engagement and service flow
Guide guests from the beginning to the end of their dining experience
Set up the restaurant in preparation for and during service
Set up and maintain clean, organized service stations according to brand standards; restock all items as needed throughout shift
Deliver food and beverage to tables, pour water, and clear tables between courses
Work as a team player, helping your fellow team with guest interactions and duties to contribute to a positive working environment
Possess the ability to positively and proactively handle guest concerns
Able to prioritize multiple tasks and openly communicate with your manager and fellow service team about next steps
Consistent adherence to the uniform policy
Report for duty on time and manage one’s shift, communicating with the management team when leaving their station for breaks or family meal
Our Ideal Lead Server...
Has a passion for food and beverage with knowledge of wine, beer, and spirits with a willingness to continue education
Has a kind, friendly, and welcoming attitude with a desire to serve others and provide memorable hospitality
Works constructively with their teammates, celebrating one another and lending a helping hand
Helps to achieve or exceed monthly and seasonal sales goals
Communicates guest feedback to management team concerning menu requests, complaints, and suggestions
Demonstrates our core values of integrity, passion, respect, and curiosity
What are the requirements?
Weekend (Friday, Saturday, and Sunday) availability required
Must be 18 years of age or older
5+ years of relevant server experience, with supervisory/lead experience of 1+ year preferred
Able to move and/or lift heavier product
Able to stand for long periods of time; occasionally kneel, bend, and crouch as required to reach items at varying height levels
Able to work in a fast-paced environment calmly and effectively
We offer:
Competitive pay based on experience with performance-based raises and promotions
Medical, dental, vision, life and short-term disability for eligible full-time employees
25% discount at all Hopkins and Company restaurants and 10% discount at all Hopkins and Company retail shops
Ongoing training and education opportunities
Daily family meal
Employee referral bonus
If you are interested in applying for this position, we ask that you complete the application fully, including work history, questionnaire and professional references. Only complete applications will be considered for the posted position. Thank you!
#J-18808-Ljbffr