Tbwa Chiat/Day Inc
Forward Deployed Product Manager Oakland, California, United States
Tbwa Chiat/Day Inc, San Francisco, California, United States, 94199
Senior Product Manager, Feature Management
About the Job:
As a Senior Product Manager for our Feature Management team, you will own business outcomes and feature delivery for a large portion of our core product area. Your responsibilities will encompass strategic product planning, market insights, and customer research. You will also partner with engineering and design to own new feature development, and partner with revenue and marketing teams on go-to-market functions for new products. In addition to owning certain core feature areas, you will also lead a new initiative to build a Forward Deployed engineering team. This new team will have a portfolio that includes paid engineering projects that directly generate revenue and other targeted efforts that directly unlock revenue opportunities with our enterprise customers.Responsibilities:
Customer discovery:
Engage deeply with customers to identify opportunities and needs. Translate these insights into actionable feature projects and long term strategy.Product strategy:
Own market research, strategy, and product roadmap for your feature management ownership areas. Build opinions on how to win both now and in the future.Solution design:
Collaborate with engineering and design to deliver amazing customer experiences that deliver business value.Project leadership:
Oversee the end-to-end lifecycle of product builds, including writing PRDs, scoping, pricing, planning, and ensuring timely, high-quality delivery.Customer relationships:
Act as the primary point of contact, maintaining strong relationships and providing ongoing support and strategic guidance throughout the project lifecycle.End-to-end ownership:
In partnership with revenue and marketing teams, take full responsibility for ensuring a successful delivery to market for new features, defining success metrics, and leading the team to achieve milestones and deliver exceptional outcomes.Forward deployed team: Own project delivery for unique enterprise customer feature needs as product owner for the Forward Deployed engineering team.About you:
Customer-centric:
You are driven to understand customer challenges and needs, crafting solutions that achieve business goals and provide real value.Product sense:
You love great software and can’t stand bad software. You have a strong focus on craft, quality, and the ability to deeply empathize with the end user to deliver delightful experiences.Collaborative:
You excel at working with diverse teams, seamlessly bridging customer stakeholders, revenue partners, and product development teamsEffective communicator:
You build strong relationships and communicate with clarity and precision. You’re an incredible writer who can concisely explain complex ideas in simple ways to a wide variety of audiences.Adaptable:
You thrive in fast-paced environments and can effectively prioritize in order to manage multiple projects at once.High agency:
You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. Even if it’s not your responsibility, If you see something that needs to be done, you make sure it happens.Business acumen:
You understand how technical solutions tie to business objectives and can align projects to meet customer and company goals.Qualifications:
Autonomy and growth mindset:
Ability to independently learn new product areas quickly and become an adaptable expert for unique customer scenarios.Critical thinking:
Capability to analyze situations and form well-reasoned opinions on the best course of action, making important decisions swiftly and effectively.Customer-centric:
Experience in diving deep into customer needs and translating these insights into real, creative solutions.Technical fluency:
Ability to engage in technical discussions with engineers and bridge technical teams with business goals.Project leadership:
Known for getting things done and being unrelentingly reliable. Proven track record of driving cross-functional and complex projects to excellent outcomes.B2B SaaS expertise:
Prior experience building B2B SaaS products and features, ideally in the developer tools space or similar.Revenue and metrics focus:
Proven track record of generating revenue and business impact through innovative product solutions and customer engagement.Pay:Target pay range for a Level
P4 based in the San Francisco Bay Area :
$173,000 - $204,000**LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:Improving the velocity and stability of software releases, without the fear of end customer outagesDelivering targeted experiences by easily personalizing features to customer cohortsMaximizing the business impact of every feature through the ability to experiment and optimizeCoordinating the release and optimization of software to provide consistent experiences across mobile platforms and device typesImproving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stabilityAt LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
LD
invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com .Accepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileAre you legally authorized to work in the United States for LaunchDarkly? *
Select...Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for LaunchDarkly in the United States? *
Select...Where is your permanent (City, State) work location? *EducationSchool
Select...Degree
Select...Select...Select...Start date yearEnd date month
Select...End date yearU.S. Standard Demographic Questions
We invite applicants to share their demographic background. Please note this optional survey is different from the EEO questions further in the application -- we encourage you to answer both, as one is required for government reporting, and the other includes additional questions to further identify areas of improvement in our goal to become a more diverse and inclusive organization. Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.How would you describe your gender identity? (mark all that apply)
Select...How would you describe your racial/ethnic background? (mark all that apply)
Select...How would you describe your sexual orientation? (mark all that apply)
Select...Do you identify as transgender?
Select...Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning?
Select...Are you a veteran or active member of the United States Armed Forces?
Select...Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in LaunchDarkly’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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About the Job:
As a Senior Product Manager for our Feature Management team, you will own business outcomes and feature delivery for a large portion of our core product area. Your responsibilities will encompass strategic product planning, market insights, and customer research. You will also partner with engineering and design to own new feature development, and partner with revenue and marketing teams on go-to-market functions for new products. In addition to owning certain core feature areas, you will also lead a new initiative to build a Forward Deployed engineering team. This new team will have a portfolio that includes paid engineering projects that directly generate revenue and other targeted efforts that directly unlock revenue opportunities with our enterprise customers.Responsibilities:
Customer discovery:
Engage deeply with customers to identify opportunities and needs. Translate these insights into actionable feature projects and long term strategy.Product strategy:
Own market research, strategy, and product roadmap for your feature management ownership areas. Build opinions on how to win both now and in the future.Solution design:
Collaborate with engineering and design to deliver amazing customer experiences that deliver business value.Project leadership:
Oversee the end-to-end lifecycle of product builds, including writing PRDs, scoping, pricing, planning, and ensuring timely, high-quality delivery.Customer relationships:
Act as the primary point of contact, maintaining strong relationships and providing ongoing support and strategic guidance throughout the project lifecycle.End-to-end ownership:
In partnership with revenue and marketing teams, take full responsibility for ensuring a successful delivery to market for new features, defining success metrics, and leading the team to achieve milestones and deliver exceptional outcomes.Forward deployed team: Own project delivery for unique enterprise customer feature needs as product owner for the Forward Deployed engineering team.About you:
Customer-centric:
You are driven to understand customer challenges and needs, crafting solutions that achieve business goals and provide real value.Product sense:
You love great software and can’t stand bad software. You have a strong focus on craft, quality, and the ability to deeply empathize with the end user to deliver delightful experiences.Collaborative:
You excel at working with diverse teams, seamlessly bridging customer stakeholders, revenue partners, and product development teamsEffective communicator:
You build strong relationships and communicate with clarity and precision. You’re an incredible writer who can concisely explain complex ideas in simple ways to a wide variety of audiences.Adaptable:
You thrive in fast-paced environments and can effectively prioritize in order to manage multiple projects at once.High agency:
You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. Even if it’s not your responsibility, If you see something that needs to be done, you make sure it happens.Business acumen:
You understand how technical solutions tie to business objectives and can align projects to meet customer and company goals.Qualifications:
Autonomy and growth mindset:
Ability to independently learn new product areas quickly and become an adaptable expert for unique customer scenarios.Critical thinking:
Capability to analyze situations and form well-reasoned opinions on the best course of action, making important decisions swiftly and effectively.Customer-centric:
Experience in diving deep into customer needs and translating these insights into real, creative solutions.Technical fluency:
Ability to engage in technical discussions with engineers and bridge technical teams with business goals.Project leadership:
Known for getting things done and being unrelentingly reliable. Proven track record of driving cross-functional and complex projects to excellent outcomes.B2B SaaS expertise:
Prior experience building B2B SaaS products and features, ideally in the developer tools space or similar.Revenue and metrics focus:
Proven track record of generating revenue and business impact through innovative product solutions and customer engagement.Pay:Target pay range for a Level
P4 based in the San Francisco Bay Area :
$173,000 - $204,000**LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:Improving the velocity and stability of software releases, without the fear of end customer outagesDelivering targeted experiences by easily personalizing features to customer cohortsMaximizing the business impact of every feature through the ability to experiment and optimizeCoordinating the release and optimization of software to provide consistent experiences across mobile platforms and device typesImproving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stabilityAt LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
LD
invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com .Accepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileAre you legally authorized to work in the United States for LaunchDarkly? *
Select...Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for LaunchDarkly in the United States? *
Select...Where is your permanent (City, State) work location? *EducationSchool
Select...Degree
Select...Select...Select...Start date yearEnd date month
Select...End date yearU.S. Standard Demographic Questions
We invite applicants to share their demographic background. Please note this optional survey is different from the EEO questions further in the application -- we encourage you to answer both, as one is required for government reporting, and the other includes additional questions to further identify areas of improvement in our goal to become a more diverse and inclusive organization. Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.How would you describe your gender identity? (mark all that apply)
Select...How would you describe your racial/ethnic background? (mark all that apply)
Select...How would you describe your sexual orientation? (mark all that apply)
Select...Do you identify as transgender?
Select...Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning?
Select...Are you a veteran or active member of the United States Armed Forces?
Select...Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in LaunchDarkly’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr