Lionheart Ventures
RFP Operations Specialist
Lionheart Ventures, San Francisco, California, United States, 94199
What We Do
Calm Enterprise is our side of the business focused on driving revenue via business to business partnerships. As part of Calm Enterprise Operations team, the RFP Operations Specialist collaborates with our internal and external sales partners to help the business respond to requests for proposals (RFPs) in the commercial and public sector markets, resulting in new business for Calm. The RFP Operations Specialist writes, compiles materials, and customizes RFP responses and questionnaires for new and renewal opportunities for Calm. They then creatively apply customer, solution, and sales strategies to develop high-quality proposals that are concise, complete, and clear. The RFP Operations Specialist must demonstrate effective time and project management skills, exhibiting focus and poise within a fast-paced, high-pressure, deadline-driven, collaborative environment where continuous communication and attention to detail are critical.
We are hiring remote workers for this role in the San Francisco Bay Area, Los Angeles, New York City, or Minneapolis areas. At this time, only candidates in these locations will be considered.
What You’ll Do
Write proposal responses for multiple markets by tailoring information from our content database and other company resources to accurately reflect solutions
Partner with proposal team members to develop high-quality proposals that are responsive, accurate, concise, and strategic, and aligned to Brand and proposal style guidelines
Demonstrate customer-focused writing by incorporating win themes, value propositions, benefits, differentiators, proof points and opportunity information into proposal responses, executive summaries and cover letters
Work closely with sales, solution and product partners to develop custom content
Incorporate and unify feedback into drafts from many sources within established deadlines
Develop relationships across multiple departments and senior management to foster collaboration, teamwork and quality results
Organize, prioritize and manage competing deadlines across multiple proposals and projects
Demonstrate analytical and critical thinking skills by expressing complex solutions simply
Balance independent and collaborative work with solid accountability
Maintain product knowledge through trainings and self-led learning
Escalate potential challenges in a timely and appropriate manner
Participate in workgroups to drive continuous improvements
Apply coaching feedback to improve and develop within role continuously
Who You Are
3+ years of proposal writing experience, preferably in a complex organization
Partnering/supporting high-level staff in the sales process
Expert at proposal response development and customer-focused storytelling
Demonstrates a natural command of language and understands AP Style guidelines
Proven ability to thrive in a complex, fast-paced, deadline-driven corporate environment
Proven ability to work with minimal guidance on complex tasks within a defined proposal process
Nice to Haves
APMP certification and/or participation in proposal industry groups
Experience writing proposals within the health care and benefits industry
Expertise navigating a content database to research common proposal questions
Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows:
$81,840 - $143,200
This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.
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Calm Enterprise is our side of the business focused on driving revenue via business to business partnerships. As part of Calm Enterprise Operations team, the RFP Operations Specialist collaborates with our internal and external sales partners to help the business respond to requests for proposals (RFPs) in the commercial and public sector markets, resulting in new business for Calm. The RFP Operations Specialist writes, compiles materials, and customizes RFP responses and questionnaires for new and renewal opportunities for Calm. They then creatively apply customer, solution, and sales strategies to develop high-quality proposals that are concise, complete, and clear. The RFP Operations Specialist must demonstrate effective time and project management skills, exhibiting focus and poise within a fast-paced, high-pressure, deadline-driven, collaborative environment where continuous communication and attention to detail are critical.
We are hiring remote workers for this role in the San Francisco Bay Area, Los Angeles, New York City, or Minneapolis areas. At this time, only candidates in these locations will be considered.
What You’ll Do
Write proposal responses for multiple markets by tailoring information from our content database and other company resources to accurately reflect solutions
Partner with proposal team members to develop high-quality proposals that are responsive, accurate, concise, and strategic, and aligned to Brand and proposal style guidelines
Demonstrate customer-focused writing by incorporating win themes, value propositions, benefits, differentiators, proof points and opportunity information into proposal responses, executive summaries and cover letters
Work closely with sales, solution and product partners to develop custom content
Incorporate and unify feedback into drafts from many sources within established deadlines
Develop relationships across multiple departments and senior management to foster collaboration, teamwork and quality results
Organize, prioritize and manage competing deadlines across multiple proposals and projects
Demonstrate analytical and critical thinking skills by expressing complex solutions simply
Balance independent and collaborative work with solid accountability
Maintain product knowledge through trainings and self-led learning
Escalate potential challenges in a timely and appropriate manner
Participate in workgroups to drive continuous improvements
Apply coaching feedback to improve and develop within role continuously
Who You Are
3+ years of proposal writing experience, preferably in a complex organization
Partnering/supporting high-level staff in the sales process
Expert at proposal response development and customer-focused storytelling
Demonstrates a natural command of language and understands AP Style guidelines
Proven ability to thrive in a complex, fast-paced, deadline-driven corporate environment
Proven ability to work with minimal guidance on complex tasks within a defined proposal process
Nice to Haves
APMP certification and/or participation in proposal industry groups
Experience writing proposals within the health care and benefits industry
Expertise navigating a content database to research common proposal questions
Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows:
$81,840 - $143,200
This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.
#J-18808-Ljbffr