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DocuSign

Strategy & Operations Lead

DocuSign, San Francisco, California, United States, 94199


Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll DoAs the Strategy & Operations Business Partner your charter is to help drive overall business growth with special focus on Sales Development organization. To do this, you will use existing data frameworks to find opportunities. You’ll then drive cross-functional alignment around those opportunities and report back on whether the initiative worked. This role will have a supreme command on in-quarter performance and be heavily involved in our annual planning process. They will also help facilitate quotas, spiff creation and implement various operational initiatives to facilitate growth in the business.

This position is an individual contributor role reporting to the Sr. Director, Growth Insights & Analytics.

Responsibilities

Analyze current trends of the business to uncover key drivers of change and forecast performance

Create novel ways to analyze each stage of Sales Development funnel to expand our working knowledge of the customer journey

Share insights with cross-functional teams on a weekly, monthly and quarterly basis as well as assist the annual planning process

Identify growth levers, size the potential impact and present recommendations to leadership

Partner with cross-functional teams, such as Finance, Compensation, Sales, and Marketing to drive alignment and execution on identified growth opportunities

Be responsible for functional deliverables of increasing complexity

Deliver projects or work that enable the assigned function to achieve its strategic goals and objectives

Influence at varying organizational levels in and outside assigned function.

Be regarded by partners as a trusted advisor, as evidenced through collaborator feedback

Job DesignationHybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You BringBasic

BA/BS degree in a business/quantitative field or equivalent work experience

8+ years of experience

Preferred

Strong understanding of Google Sheets and Microsoft Excel

Authoritative knowledge of the Salesforce and the associated Sales funnel

Excellent presentation and communication skills

Experience working with subscription business models

Comfort and experience working with globally distributed teams

Strong command of team and project management skills

Familiarity with Quota setting, SPIFF creation and sales related operations

Comfort working in a fast paced environment

Wage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $134,900.00 - $216,975.00 base salary

This role is also eligible for bonus, equity and benefits.

Global Benefits

Paid Time Off: earned time off, as well as paid company holidays based on region

Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement

Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment

Retirement Plans: select retirement and pension programs with potential for employer contributions

Learning and Development: options for coaching, online courses and education reimbursements

Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life At DocusignWorking here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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