Assistant Store Manager - 67 Elm Street, New Canaan, CT

Job Category : Retail/Outlet - ManagementRequisition Number : ASSIS01700Job Type : Full-TimeLocations

Showing 1 locationTitle : First Mate (Assistant Manager)Department : RetailReports To : Captain (Store Manager)Overview :Responsible for supporting the Captain to build, guide and support the store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability.Functions & Responsibilities

Generate Sales:- Supports store to meet and exceed store financial goals- Measures and develops crew performance goals to increase profitability- Actively looks for opportunities to drive additional sales and traffic- Aware of market competitor activities- Sources and supports In-Store and Head Quarter driven events- Supports and communicates Head Quarter initiativesCustomer Experience:- Personally exemplifies Shep and Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”- Develops customers into repeat shoppers through information gathering, customer follow-up and email capture- Educates crew and customers regarding product information and brand initiatives- Ensures store practices and procedures support a positive customer experience- Collects and encourages crew to solicit customer feedback to better product and store environmentCrew Development:- Maintains welcoming, fun, engaging, energetic yet professional store environments- Creates schedules to support an engaging customer service environment- Develops and educates crew members- Creates and supports manager and crew meetings and team building exercises- Recognizes and rewards crew performance- Builds an environment that fosters open and respectful communication with crew and Head Quarter partners- Maintains talent pool which promotes the brand to fill open positions in a timely manner by proactive recruitment and networking- Assists Captain in conducting regularly scheduled interviews to identify and hire the best talent for storesOperations:- Supports store compliance with operational standards, expectations and federal law- Supports crew in planning and executing direction in a timely manner- Evaluates store operations for opportunities to enhance efficiency, productivity and profitability- Maintains efficient merchandise controls- Develops loss prevention awareness among all crew members- Supports store to consistently meet payroll expectations- Exercises prudence regarding personal/team expenses and supply managementMerchandising:- Supports store merchandising to reflect current compass, brand initiatives and local customer needs- Actively looks for replenishment opportunities through restocking and Head Quarter partnership- Audits store cleanliness, folding and visual standards- Supports management team to make merchandise moves based on sell-through and customer feedback to drive businessRequirements

9+ months as Assistant Manager in similar volume type businessOne to two years retail experienceStrong interpersonal communication and customer service skillsAbility to plan, manage time, and make decisions in a fast-paced environmentProven success in staff development and mentorshipCompetition and industry awarenessCommitment to career growth of self and othersTeam focused, confident, and professionalSmart, intelligent, fun, goal-oriented, and driven by integrityStrong verbal and written skillsAbility to perform effective selling techniques to achieve sale and repeat businessExcellent retail business acumen including selling skills, visual presentation, and sales analysisAbility to work a flexible schedule including holidays, overnights, and weekendsAbility to actively supervise the sales floorA passion for making people happyBelief in leading by example and exuding a leadership as service mentalityExcited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities to your teamExcellent organizational skillsAccuracy and attention to detailAbility to effectively receive and communicate feedbackProactive and experienced in networkingPassion for the vineyard vines brandAs an employee at a vineyard vines retail location, all team members must have the ability to:Stand and/or move around for extended periods of timeReach, carry, bend, and climb ladders occasionallyLift up to 40 pounds, unless an accommodation is requested

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