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vineyard vines

Assistant Store Manager - 90 Main Street, Westport, CT

vineyard vines, Westport, Connecticut, us, 06889


Assistant Store Manager - 90 Main Street, Westport, CT

Job Category:

Retail/Outlet - ManagementRequisition Number:

ASSIS01863Job Type:

Full-TimeLocation

CT Retail Westport90 Main StWestport, Town of, CT 06880, USATitle:

First Mate (Assistant Manager)Department:

RetailReports To:

Captain (Store Manager)Overview:Responsible for supporting the Captain to build, guide and support the store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability.Functions & Responsibilities:

Generate Sales:

Supports store to meet and exceed store financial goalsMeasures and develops crew performance goals to increase profitabilityActively looks for opportunities to drive additional sales and trafficAware of market competitor activitiesSources and supports In-Store and Head Quarter driven eventsSupports and communicates Head Quarter initiatives

Customer Experience:

Personally exemplifies Shep and Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”Develops customers into repeat shoppers through information gathering, customer follow-up, and email captureEducates crew and customers regarding product information and brand initiativesEnsures store practices and procedures support a positive customer experienceCollects and encourages crew to solicit customer feedback to better product and store environment

Crew Development:

Maintains welcoming, fun, engaging, energetic yet professional store environmentsCreates schedules to support an engaging customer service environmentDevelops and educates crew membersCreates and supports manager and crew meetings and team-building exercisesRecognizes and rewards crew performanceBuilds an environment that fosters open and respectful communicationMaintains talent pool which promotes the brand to fill open positions in a timely mannerAssists Captain in conducting regularly scheduled interviews

Operations:

Supports store compliance with operational standards and federal lawSupports crew in planning and executing direction in a timely mannerEvaluates store operations for opportunities to enhance efficiency, productivity, and profitabilityMaintains efficient merchandise controlsDevelops loss prevention awareness among all crew membersSupports store to consistently meet payroll expectationsExercises prudence regarding personal/team expenses and supply management

Merchandising:

Supports store merchandising to reflect current compass and brand initiativesActively looks for replenishment opportunitiesAudits store cleanliness, folding, and visual standardsSupports management team to make merchandise moves based on sell-through and customer feedback

Requirements:

9+ months as Assistant Manager in similar volume type businessOne to two years retail experienceStrong interpersonal communication and customer service skillsAbility to plan, manage time, and make decisions in a fast-paced environmentProven success in staff development and mentorshipCompetition and industry awarenessCommitment to career growth of self and othersTeam focused, confident, and professionalSmart, intelligent, fun, goal-oriented, and driven by integrityStrong verbal and written skillsAbility to perform effective selling techniques to achieve sales and repeat businessExcellent retail business acumen including selling skills, visual presentation, and sales analysisAbility to work a flexible schedule including holidays, overnights, and weekendsAbility to actively supervise the sales floorA passion for making people happyBelief in leading by exampleExcited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilitiesExcellent organizational skillsAccuracy and attention to detailAbility to effectively receive and communicate feedbackProactive and experienced in networkingPassion for the vineyard vines brandPhysical Requirements:

Stand and/or move around for extended periods of timeReach, carry, bend, and climb ladders occasionallyLift up to 40 pounds, unless an accommodation is requested

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