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vineyard vines

Assistant Store Manager - Gillette Stadium / Patriot Place, Foxborough, MA

vineyard vines, Foxborough, Massachusetts, United States, 02085


Assistant Store Manager - Gillette Stadium / Patriot Place, Foxborough, MA

Job Category : Retail/Outlet - ManagementRequisition Number : ASSIS003842Posted: September 3, 2024Employment Type: Full-TimeLocations

Showing 1 locationMA Retail Patriot Plc229 Patriot PlaceFoxborough, MA 02035, USA

Title : First Mate (Assistant Manager)Department : RetailReports To : Captain (Store Manager)Overview:Responsible for supporting the Captain to build, guide and support the store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability.Functions & Responsibilities:Generate Sales:- Supports store to meet and exceed store financial goals- Measures and develops crew performance goals to increase profitability- Actively looks for opportunities to drive additional sales and traffic- Aware of market competitor activities- Sources and supports In-Store and Head Quarter driven events- Supports and communicates Head Quarter initiativesCustomer Experience:- Personally exemplifies Shep and Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”- Develops customers into repeat shoppers through information gathering, customer follow-up and email capture- Educates crew and customers regarding product information and brand initiatives- Ensures store practices and procedures support a positive customer experience- Collects and encourages crew to solicit customer feedback to better product and store environmentCrew Development:- Maintains welcoming, fun, engaging, energetic yet professional store environments that adhere to all HR policies and laws- Creates schedules to support an engaging customer service environment- Develops and educates crew members- Creates and supports manager and crew meetings and team building exercises- Recognizes and rewards crew performance- Builds an environment that fosters open and respectful communication with crew and Head Quarter partners- Maintains talent pool which promotes the brand to fill open positions in a timely manner by proactive recruitment and networking- Assists Captain (Store Manager) in conducting regularly scheduled interviews to identify and hire the best talent for storesOperations:- Supports store compliance with operational standards, expectations and federal law- Supports crew in planning and executing direction in a timely manner- Evaluates store operations for opportunities to enhance efficiency, productivity and profitability- Maintains efficient merchandise controls- Develops loss prevention awareness among all crew members- Supports store to consistently meet payroll expectations- Exercises prudence regarding personal/team expenses and supply managementMerchandising:- Supports store merchandising to reflect current compass, brand initiatives and local customer needs- Actively looks for replenishment opportunities through restocking and Head Quarter partnership- Audits store cleanliness, folding and visual standards- Supports management team to make merchandise moves based on sell-through and customer feedback to drive businessRequirements:- 9+ months as Assistant Manager in similar volume type business- One to two years retail experience- Strong interpersonal communication and customer service skills- Ability to plan, manage time, and make decisions in a fast-paced environment- Proven success in staff development and mentorship- Competition and industry awareness- Commitment to career growth of self and others- Team focused, confident, and professional- Smart, intelligent, fun, goal-oriented, and driven by integrity- Strong verbal and written skills- Ability to perform effective selling techniques to achieve sale and repeat business- Excellent retail business acumen including selling skills, visual presentation, and sales analysis- Ability to work a flexible schedule including holidays, overnights, and weekends- Ability to actively supervise the sales floor- A passion for making people happy- Belief in leading by example and likewise, exude a leadership as service mentality- Excited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities to your team- Excellent organizational skills- Accuracy and attention to detail- Ability to effectively receive and communicate feedback- Proactive and experienced in networking- Passion for the vineyard vines brandAs an employee at a vineyard vines retail location, all team members must have the ability to:Stand and/or move around for extended periods of timeReach, carry, bend, and climb ladders occasionallyLift up to 40 pounds, unless an accommodation is requested

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