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New England Controls Inc

Application Engineer II

New England Controls Inc, Clifton Park, New York, United States,


Empowering our Partners to Advance the World.NECI is an Emerson Impact Partner and provider of industrial automation and digital transformation solutions and services. We solve process, automation, and data integration challenges in therapeutics, energy, and manufacturing with a broad portfolio of product, project, and service capabilities. Our experienced team has a deep knowledge of people, process, and systems and relentlessly seeks to drive the outcomes that empower our partners to advance the world. Join in our mission!The RoleWe are currently looking for an

Application Engineer II

who will support customer process control needs by pursuing sales opportunities individually, and by partnering with Account Managers and Sales Associates in obtaining product orders. The individual in this role will ensure high levels of customer service and satisfaction in accordance with our “Think Customer” principles.What You’ll DoPropose and sell customer solutions by listening to and evaluating our customer’s requirements and selecting and proposing innovative control solutions according to our customer’s and principal's standards and practices.Grow our valve automation business to meet annual company sales goals targets in our coverage area by promoting and fostering

NECI's

reputation as a total valve supplier for ball valves, butterfly valves, valve automation, and solutions.Achieve desired sales results for annual new product initiatives by participating in

NECI

and principal new product launches, probing and uncovering customer needs and pain points, and applying our new technology and product solution offerings.Provide support & technical services to customers by assisting users with start-up, checkout, and calibration, and resolving product and/or service problems based on our principal's standards and practices and

NECI’s

internal procedures.Support on-time delivery to customers by assessing customers’ needs, determining the factories’ abilities to meet those needs, and negotiating mutually agreeable due dates with the customer.Identify new sales opportunities and ensure consistent service by maintaining accurate customer information data utilizing IFS and identifying and qualifying new opportunities with our customers.Understand and actively participate in our quality management system by adopting our quality policy and all appropriate elements of our quality management system.Participate in the company’s safety and health program by understanding and following the established policies and procedures of our Safety and Health Manual.Maintain and develop professional and technical competence by attending periodic factory or principal-based training sessions, appropriate web-based training classes/seminars, and periodic professional development workshops or classes.Inform supervisor/manager and appropriate

NECI

personnel of market conditions providing timely reporting of key customer and competitor activities within the territory.Contribute to overall team effort by participating in the pursuit and accomplishment of Company and Departmental Goals as part of the Company’s Annual Strategic Business Plan.Safety & health coordinator (as applicable) by performing safety and health site coordinator duties as defined in the Safety and Health Manual.What You’ll BringBachelor’s Degree in Engineering: Mechanical, Industrial, or Chemical.3-5 years of relevant work experience.Competitive Spirit: while sales are compensated for a job well done, we are seeking someone self-motivated and driven by the pursuit and satisfaction in exceeding goals and delivering growth to the business.Proven experience in customer-facing roles (does not need to be technical sales experience) and a passion for people and engagement with an audience.A starting annual salary between $75,000 – $100,000 based on level of previous experience. In addition, hired applicants will be eligible for a variable incentive plan.

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