Klamath Community College
Director of Institutional Research
Klamath Community College, Klamath Falls, Oregon, us, 97602
JOB SUMMARYThe Director of Institutional Research collects, prepares, analyzes, disseminates, presents, and maintains statistical institutional assessment data and periodic reports; conducts data tracking, analysis, and reporting in support of institutional compliance and accreditation; participates in the program review process and contributes data collection, analysis, and reporting in support of program review. The Director of Institutional Research also ensures systems are properly maintained and utilized to maximize capabilities, reliability, and effectiveness of institutional research activities.
EXAMPLE OF DUTIESESSENTIAL DUTIES AND RESPONSIBILITIESTo perform the job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position description satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Collects, prepares, analyzes, disseminates, and maintains statistical institutional assessment data and periodic reports on enrollment, matriculation, assessment, evaluation, demographics, student success indicators, faculty workload, benchmarking and other related measures to support strategic planning, resource allocation, recruitment and retention, and internal/external use and distribution.Oversees academic data integrity, quality assurance, and common data definitions.Ensures that institutional data collection and reporting processes are reliable, valid, and ethical.Extracts data from the student information system in order to prepare reports and disseminate information.Designs, develops, and implements analytical modeling, electronic databases, tables, processes, and procedures in support of state and federal reporting, accountability, assessment, program reviews, and other internal management decision-making requirements.Provides quarterly and yearly data uploads for the Higher Education Coordinating Commission Oregon Community Colleges Data for Analysis (D4A). Remains informed on required data fields and changes to upload formats.Provides support to Resource Development (Grants) for data and substantive content needed in grant submissions.Provides support to Human Resources in maintaining accurate employee data along with term reporting for adjunct workload and contract calculations.Participates in disaster planning preparation.Coordinates special projects through the planning, design, implementation, and analysis stages.Provides statistical and strategic analysis to improve institutional effectiveness and serve as a critical resource in data extraction, analysis, and ad hoc reporting.Prepares, directs, and assists with studies, reports, analyses, surveys, and projections on matters pertaining to all aspects of college operations, including staffing, space utilization, enrollment trends, academic program reviews, faculty loads, productivity, strategic planning, student-faculty ratios, peer comparisons, and the like.Provides analytical support and advice in the design of survey research and designs specific analytic and modeling studies as needed.Instructs and assists administrators, faculty, and staff in areas of research design methodology, instrumental administration, and construction, data analysis, and interpretation.Provides ongoing and current status and reporting of official statistics and key performance metrics through key summary and institutional research dashboard systems.Maintains information systems needed to support accurate, timely, and flexible analysis of information that may cross administrative areas; if appropriate, develops such systems internally.Performs or supervises quantitative and qualitative research activities, such as questionnaire design, research design, methodology, coding, sub-group analysis, and report preparation, including the review and analysis of ad hoc reports.Organizes and presents research-based information and analysis in narrative, tabular, graphical, and oral modes to constituencies on campus, including planning and conducting an annual campus-wide Data Summit.Supervises Institutional Research department personnel.Conducts data tracking, analysis, and reporting in support of institution compliance and accreditation.Serves as IPEDS key holder, ensuring that all data submitted is accurately and on time; uses IPEDS reporting tools to retrieve comparable data on other institutions for benchmarking purposes.Schedules and administers national and standardized surveys such as the CCSSE and SENSE.Consults with academic and administrative departments for development of surveys and other tools to facilitate reports necessary for accreditation and state/federal reports.Remains informed of legislative actions that affect research and evaluation of programs.Provides information on trends, developments, and issues pertaining to higher education in the area, state, and nation.Provides support to the NWCCUA accreditation officer for reporting needs for accreditation compliance.Participates in program review process and contributes data collection, analysis, and reporting in support of program review.Monitors educational effectiveness markers, such as retention and persistence rates, across all programs and student classifications.Works with the Vice President of Academic Affairs in constructing benchmarks and metrics, developing a list of peer and aspirational schools for external benchmarking, and responding to ad hoc data requests as needed.Assists College constituencies with research initiatives, accreditation and institutional learning outcomes assessment, program reviews, faculty-led assessment pertaining to general education and academic programs, accreditation self-studies and grant writing by researching, preparing, analyzing, and reporting data as needed, as well as providing expertise in data collection, data retrieval, research methods, and statistical analysis.Ensures systems are properly maintained and utilized to maximize capabilities, reliability, and effectiveness of institutional research activities.Oversees web-based student course evaluations surveys and reporting.Participates in the development and maintenance of an Institutional Effectiveness web page to communicate commonly requested information and to highlight materials that may be broadly useful for planning, evaluation, and decision-making.Accurately organizes and archives data in conducting trend analyses, fact sheets, and other institutional data needs.Ensures that information is available, accurate, and updated in a timely manner.Oversees the development of multi-year archives of institutional and survey data.Prepares updates and expands the collection of comparative data and peer indicators.NON-ESSENTIAL DUTIES AND RESPONSIBILITIESOther duties as assigned. Serves on various College committees as assigned.KNOWLEDGE, SKILLS, AND ABILITIES NEEDED TO PERFORM THIS ROLEStrong understanding of and ability to apply knowledge of current issues and trends in higher education and institutional data to assist in future planning and managing resources. High degree of competency in IPEDS reporting policies and procedures. Working knowledge of FERPA regulations and confidentiality requirements. Proficient in all Microsoft Office Suite applications (Word, Excel, Outlook, and PowerPoint). Proficient in utilizing institutionally integrated databases. Proficient in quantitative research methodology, including advanced knowledge in univariate and multivariate statistical techniques and research methods, linear regression, and item response theory. Strong computer system skills with a proven ability to use database query and reporting tools, create dashboard reporting systems (SQL desirable), use complex spreadsheets/models, and use statistical tools such as SAS or SPSS.Knowledge of or ability to quickly learn organizational policy and the interrelationships among various programs/areas of the College. Demonstrated critical thinking and interpretive skills to analyze situations, define problems, interpret policies, identify concerns, and develop/implement solutions. Exemplary interpersonal communication, written, and graphic presentation skills to effectively collaborate, develop, implement, and communicate data. Ability to present data and recommendations in a cogent and meaningful manner. Ability to pursue innovative solutions to challenges. Excellent organizational and time management skills; sets own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Qualitative research methodology, including participant observation, focus groups, and in-depth interview techniques. Capacity to design and administer surveys then analyze and communicate results. Knowledge and familiarity with higher education enterprise data systems and of their research and design, including statistical procedures on sampling, correlation analysis, projections, instrument design, and qualitative measures applied to educational and social science research. Ability to extract and disaggregate data; translate into academic reports in order to clearly organize and communicate complex research designs, analytic frameworks, and statistical results. Understanding of current issues and trends in higher education, including student learning and development. Working knowledge of strategic planning concepts. Willingness to learn and use Jenzabar software suite. Current working knowledge of Jenzabar suite preferred.PHYSICAL DEMANDS AND WORKING CONDITIONSLearned physical skill is required to perform keyboarding functions. Prolonged standing, sitting, and use of computers.
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EXAMPLE OF DUTIESESSENTIAL DUTIES AND RESPONSIBILITIESTo perform the job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position description satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Collects, prepares, analyzes, disseminates, and maintains statistical institutional assessment data and periodic reports on enrollment, matriculation, assessment, evaluation, demographics, student success indicators, faculty workload, benchmarking and other related measures to support strategic planning, resource allocation, recruitment and retention, and internal/external use and distribution.Oversees academic data integrity, quality assurance, and common data definitions.Ensures that institutional data collection and reporting processes are reliable, valid, and ethical.Extracts data from the student information system in order to prepare reports and disseminate information.Designs, develops, and implements analytical modeling, electronic databases, tables, processes, and procedures in support of state and federal reporting, accountability, assessment, program reviews, and other internal management decision-making requirements.Provides quarterly and yearly data uploads for the Higher Education Coordinating Commission Oregon Community Colleges Data for Analysis (D4A). Remains informed on required data fields and changes to upload formats.Provides support to Resource Development (Grants) for data and substantive content needed in grant submissions.Provides support to Human Resources in maintaining accurate employee data along with term reporting for adjunct workload and contract calculations.Participates in disaster planning preparation.Coordinates special projects through the planning, design, implementation, and analysis stages.Provides statistical and strategic analysis to improve institutional effectiveness and serve as a critical resource in data extraction, analysis, and ad hoc reporting.Prepares, directs, and assists with studies, reports, analyses, surveys, and projections on matters pertaining to all aspects of college operations, including staffing, space utilization, enrollment trends, academic program reviews, faculty loads, productivity, strategic planning, student-faculty ratios, peer comparisons, and the like.Provides analytical support and advice in the design of survey research and designs specific analytic and modeling studies as needed.Instructs and assists administrators, faculty, and staff in areas of research design methodology, instrumental administration, and construction, data analysis, and interpretation.Provides ongoing and current status and reporting of official statistics and key performance metrics through key summary and institutional research dashboard systems.Maintains information systems needed to support accurate, timely, and flexible analysis of information that may cross administrative areas; if appropriate, develops such systems internally.Performs or supervises quantitative and qualitative research activities, such as questionnaire design, research design, methodology, coding, sub-group analysis, and report preparation, including the review and analysis of ad hoc reports.Organizes and presents research-based information and analysis in narrative, tabular, graphical, and oral modes to constituencies on campus, including planning and conducting an annual campus-wide Data Summit.Supervises Institutional Research department personnel.Conducts data tracking, analysis, and reporting in support of institution compliance and accreditation.Serves as IPEDS key holder, ensuring that all data submitted is accurately and on time; uses IPEDS reporting tools to retrieve comparable data on other institutions for benchmarking purposes.Schedules and administers national and standardized surveys such as the CCSSE and SENSE.Consults with academic and administrative departments for development of surveys and other tools to facilitate reports necessary for accreditation and state/federal reports.Remains informed of legislative actions that affect research and evaluation of programs.Provides information on trends, developments, and issues pertaining to higher education in the area, state, and nation.Provides support to the NWCCUA accreditation officer for reporting needs for accreditation compliance.Participates in program review process and contributes data collection, analysis, and reporting in support of program review.Monitors educational effectiveness markers, such as retention and persistence rates, across all programs and student classifications.Works with the Vice President of Academic Affairs in constructing benchmarks and metrics, developing a list of peer and aspirational schools for external benchmarking, and responding to ad hoc data requests as needed.Assists College constituencies with research initiatives, accreditation and institutional learning outcomes assessment, program reviews, faculty-led assessment pertaining to general education and academic programs, accreditation self-studies and grant writing by researching, preparing, analyzing, and reporting data as needed, as well as providing expertise in data collection, data retrieval, research methods, and statistical analysis.Ensures systems are properly maintained and utilized to maximize capabilities, reliability, and effectiveness of institutional research activities.Oversees web-based student course evaluations surveys and reporting.Participates in the development and maintenance of an Institutional Effectiveness web page to communicate commonly requested information and to highlight materials that may be broadly useful for planning, evaluation, and decision-making.Accurately organizes and archives data in conducting trend analyses, fact sheets, and other institutional data needs.Ensures that information is available, accurate, and updated in a timely manner.Oversees the development of multi-year archives of institutional and survey data.Prepares updates and expands the collection of comparative data and peer indicators.NON-ESSENTIAL DUTIES AND RESPONSIBILITIESOther duties as assigned. Serves on various College committees as assigned.KNOWLEDGE, SKILLS, AND ABILITIES NEEDED TO PERFORM THIS ROLEStrong understanding of and ability to apply knowledge of current issues and trends in higher education and institutional data to assist in future planning and managing resources. High degree of competency in IPEDS reporting policies and procedures. Working knowledge of FERPA regulations and confidentiality requirements. Proficient in all Microsoft Office Suite applications (Word, Excel, Outlook, and PowerPoint). Proficient in utilizing institutionally integrated databases. Proficient in quantitative research methodology, including advanced knowledge in univariate and multivariate statistical techniques and research methods, linear regression, and item response theory. Strong computer system skills with a proven ability to use database query and reporting tools, create dashboard reporting systems (SQL desirable), use complex spreadsheets/models, and use statistical tools such as SAS or SPSS.Knowledge of or ability to quickly learn organizational policy and the interrelationships among various programs/areas of the College. Demonstrated critical thinking and interpretive skills to analyze situations, define problems, interpret policies, identify concerns, and develop/implement solutions. Exemplary interpersonal communication, written, and graphic presentation skills to effectively collaborate, develop, implement, and communicate data. Ability to present data and recommendations in a cogent and meaningful manner. Ability to pursue innovative solutions to challenges. Excellent organizational and time management skills; sets own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Qualitative research methodology, including participant observation, focus groups, and in-depth interview techniques. Capacity to design and administer surveys then analyze and communicate results. Knowledge and familiarity with higher education enterprise data systems and of their research and design, including statistical procedures on sampling, correlation analysis, projections, instrument design, and qualitative measures applied to educational and social science research. Ability to extract and disaggregate data; translate into academic reports in order to clearly organize and communicate complex research designs, analytic frameworks, and statistical results. Understanding of current issues and trends in higher education, including student learning and development. Working knowledge of strategic planning concepts. Willingness to learn and use Jenzabar software suite. Current working knowledge of Jenzabar suite preferred.PHYSICAL DEMANDS AND WORKING CONDITIONSLearned physical skill is required to perform keyboarding functions. Prolonged standing, sitting, and use of computers.
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