INFORMATION SYSTEMS SPECIALIST I

Job Description - INFORMATION SYSTEMS SPECIALIST I (T215550)INFORMATION SYSTEMS SPECIALIST I - (T215550)DescriptionSupports department information systems requirements and objectives. Consults with system users and makes software and/or hardware recommendations. Installs and/or develops customized software as required. Provides training and documentation of software. Troubleshoots, maintains and repairs as necessary any department hardware and peripherals. May maintain department file server, i.e. back-ups, additions and deletion of users, etc.Key Duties & ResponsibilitiesExtensive knowledge and expertise in computer hardware, software, networking, and operating systems.Ability to diagnose and resolve complex technical issues efficiently.Understanding of cybersecurity principles and practices to safeguard systems and data.Proficiency in maintaining, repairing, and upgrading computer hardware components.Experience in installing, configuring, and updating software applications and systems.Knowledge of network infrastructure, protocols, and configurations to ensure connectivity and troubleshoot network issues.Familiarity with backup procedures and data recovery techniques to prevent data loss.Strong verbal and written communication skills to interact effectively with users and team members.Critical thinking skills to analyze complex problems and develop innovative solutions.Ability to adapt to new technologies, environments, and challenges in a fast-paced IT landscape.Dedication to providing excellent customer service and support to end-users.Effective time management skills to prioritize tasks and meet deadlines in a dynamic work environment.Capability to work collaboratively with colleagues, management, and other departments to achieve common goals.Thoroughness and attention to detail to ensure accuracy and precision in technical tasks and documentation.Performs other duties as assigned.Annual Salary Range:

$39,215 - $63,725QualificationsAssociate's degree in Computer Science, Information Technology or a related field and one (1) year of related experience required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. A list of experience and education substitutions can be found on the UAB Compensation website, if job allows for such substitutions.The University of Alabama at Birmingham (UAB)

is an Equal Employment/Equal Educational Opportunity Institution. UAB is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteran’s status. Title IX of the Educational Amendments of 1972 protects individuals from discrimination based on sex in any educational program or activity operated by recipients of federal financial assistance. As required by Title IX, UAB does not discriminate based on sex in its educational programs or activities, including in admission and employment. Inquiries concerning the application of Title IX may be referred to UAB’s Assistant Vice President and Senior Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. UAB’s Assistant Vice President and Senior Title IX Coordinator is Andrea McDew, 701 20th Street South, Suite 1030, Birmingham, AL 35233, 205-934-5493, amcdew@uab.edu.Primary Location

UniversityJob Category

Information TechnologyOrganization

Employee Status

RegularShift: Day/1st ShiftWork Arrangement (final schedule to be determined by the department/hiring manager): Onsite

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