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University of Alabama at Birmingham

INFORMATION SYSTEMS SPECIALIST II

University of Alabama at Birmingham, University, Florida, United States,


Job Description - INFORMATION SYSTEMS SPECIALIST II (T212672)Position Summary:Tier 2 SupportConfigure PC/MacTroubleshoot hardware and softwareSupport, maintain, and enhance DOM IT Internal HelpDesk applications and databasesCollect and maintain accurate annual inventory of all services compiled from various sources and repositories (i.e. SCCM, Casper, REDCap, Servers)Configure and troubleshoot printer, copier, etc.Maintain and support conference room equipmentTrain junior or new HelpDesk staffWrite simple batch scripts to automate tasksConsult with vendors on troubleshooting and solutionWork closely with HSIS and UAB Central IT on integrationWrite documentation and knowledgebase articlesWe are always on the lookout for a dynamic and energetic person to assist us with these responsibilities.Salary Range:

$47,665 - $77,455Qualifications:Bachelor's degree in Computer Science, Information Technology or a related field and three (3) years of related experience required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. A list of experience and education substitutions can be found on the UAB Compensation website, if job allows for such substitutions.There are tremendous opportunities for growth and professional development. In addition to the technical responsibilities, the person will have these additional duties:Be a team playerSelf-motivatedEffortlessly work in a constantly demanding environmentWork under minimal guidanceExcel in Customer ServiceEvaluate, test, and suggest new technologiesDocumentationWork closely with HSIS and UAB Central IT on integrationThe University of Alabama at Birmingham (UAB) is an Equal Employment/Equal Educational Opportunity Institution. UAB is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteran’s status.Primary Location:

UniversityJob Category:

Information TechnologyOrganization:

311400000 Department of Medicine Chair OfficeEmployee Status:

RegularShift:

Day/1st ShiftWork Arrangement:

Remote/Hybrid Eligible

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