Technical Analyst 2-Support

Job Duties : Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.29381)Minimum Requirements:Master’s degree in Computer Science, Engineering, Information Systems, or related technical field.SQL;Global Human Resources product features, including general HR transactions, approvals, extractions, and checklist and on-boarding features;Technical knowledge documentation and management;HCM implementation or technical HCM support;HCM cloud products.Career Level - IC2

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