Ll Oefentherapie
Technical Analyst 2-Support
Ll Oefentherapie, Austin, Texas, us, 78716
Job Duties:
Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.29188)
Employer will accept a Bachelor's degree in Computer Science, Engineering, Informatics, or related technical field and 1 year of experience in the job offered or in a Technical Analyst 2- Support-related occupation. Position requires:
Diagnostic and troubleshooting abilities. Thread dumps and log reading & analysis;
Scripting and programming;
Convey technical and functional knowledge and solutions in highly escalated situations to executives, support personnel and customer personnel;
XML, Java and Web Services;
SQL, SQL tuning and Unix/Linux; and
Basic IT Support and Technical customer Support/service.
Career Level - IC2
#J-18808-Ljbffr
Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.29188)
Employer will accept a Bachelor's degree in Computer Science, Engineering, Informatics, or related technical field and 1 year of experience in the job offered or in a Technical Analyst 2- Support-related occupation. Position requires:
Diagnostic and troubleshooting abilities. Thread dumps and log reading & analysis;
Scripting and programming;
Convey technical and functional knowledge and solutions in highly escalated situations to executives, support personnel and customer personnel;
XML, Java and Web Services;
SQL, SQL tuning and Unix/Linux; and
Basic IT Support and Technical customer Support/service.
Career Level - IC2
#J-18808-Ljbffr