State of Florida
828166 -OPS EMPLOYMENT SECURITY REP II - 40099083 1 1 1 1
State of Florida, Orlando, Florida, us, 32885
JOB TYPE:
FULL TIME / OPSPOSITION LOCATION:
Orlando, FL (relocation benefits are not available for this position)OPS Employment Security Representative IIThis position will be used for multiple vacancies.FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida.The Work You Will Do:This is an
OPS Employment Security Representative II
position in the Department of Commerce’s Reemployment Assistance Programs Adjudication Unit. Job duties revolve around providing quality customer service using a variety of methods, reviewing claimant and employer information, and applying laws and policies to determine the eligibility of reemployment assistance claims using the CONNECT system.Your Specific Responsibilities:Identifies potential issues that can affect an individual's entitlement to benefits.Ensures that the workload is coordinated to maximize the issuance of first payments when potential issues are detected.Answers inquiries from claimants, employers, and other interested parties concerning the RA program.Analyzes requests for reconsideration from initial determinations.Required Knowledge, Skills, and Abilities:Knowledge of methods of data collection and analysis.Ability to collect, evaluate and analyze data.Ability to organize data into logical format for presentation.Ability to conduct fact-finding research.Ability to utilize problem-solving techniques.Ability to understand and apply applicable rules, policies, and procedures.Ability to plan, organize and coordinate work assignments.Ability to effectively communicate through various methods.Qualifications:As a condition of pre-employment eligibility, a Level 2 security background screening is required.Minimum:Duties and responsibilities of this position must be performed at the official work site of the Department.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer.
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FULL TIME / OPSPOSITION LOCATION:
Orlando, FL (relocation benefits are not available for this position)OPS Employment Security Representative IIThis position will be used for multiple vacancies.FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida.The Work You Will Do:This is an
OPS Employment Security Representative II
position in the Department of Commerce’s Reemployment Assistance Programs Adjudication Unit. Job duties revolve around providing quality customer service using a variety of methods, reviewing claimant and employer information, and applying laws and policies to determine the eligibility of reemployment assistance claims using the CONNECT system.Your Specific Responsibilities:Identifies potential issues that can affect an individual's entitlement to benefits.Ensures that the workload is coordinated to maximize the issuance of first payments when potential issues are detected.Answers inquiries from claimants, employers, and other interested parties concerning the RA program.Analyzes requests for reconsideration from initial determinations.Required Knowledge, Skills, and Abilities:Knowledge of methods of data collection and analysis.Ability to collect, evaluate and analyze data.Ability to organize data into logical format for presentation.Ability to conduct fact-finding research.Ability to utilize problem-solving techniques.Ability to understand and apply applicable rules, policies, and procedures.Ability to plan, organize and coordinate work assignments.Ability to effectively communicate through various methods.Qualifications:As a condition of pre-employment eligibility, a Level 2 security background screening is required.Minimum:Duties and responsibilities of this position must be performed at the official work site of the Department.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer.
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