City of New York
IT Automation and Monitoring Engineer
City of New York, New York, New York, us, 10261
The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of Department operations, and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation.
The Information Technology Services Division (ITSD) supports the Department by acquiring, distributing, installing and maintaining Local Area Networks, personal computers, mainframe computers, software, and data communications networks. ITSD also plans and coordinates the implementation of advanced technology.
This class of positions encompasses professional and responsible highly technical responsibilities unique to the design, monitoring and maintenance of complex mission critical solutions and enterprise infrastructure related to Land Mobile Radio (LMR), Wireless Broadband, Radio Infrastructure Alarm Monitoring and Geographic Information Systems (GIS). Under administrative direction of an agency Manager, with broad latitude of independent actions or decision, serves in a critical role in the design and implementation of infrastructure monitoring or automation tools. All personnel perform related work and may supervise employees.
Responsibilities:
Analyzes, designs, implements, maintains, and supports IT automation and monitoring solutions for enterprise infrastructure systems and platforms related to LMR, Wireless Broadband and GIS.Develops and maintains standards and guidelines for implementing IT automation and monitoring related to LMR, Wireless Broadband and GIS.Oversees configuring and Quality Assurance (QA)/ Quality Control (QC) of IT automation and monitoring tools at an enterprise level, including the analysis, selection and deployment of emerging technologies.Monitors industry developments; liaises with vendors regarding new products and technologies. Ensures compliance with agency standards. Proposes updates to agency standards in line with industry advancements.Assist with data analysis from an automated Extract, Transform, and Load (ETL) Program to support the map based systems. Maintain and update the automation of the Extract, Transform, and Load (ETL) Program as needed.Oversees Event Management, Release Management, Change Management development and processes related to LMR, Wireless Broadband and GIS.Oversees major tool implementations and/or upgrades, including continued support, documentation and training.Recommends hardware, software and server requirements to implement building the monitoring or automation tool’s environment.Collaborates with relevant partners to fully understand automation and monitoring requirements. Assists in defining and implementing Service Level Agreements (SLAs).Collaborates with team leads to produce outage reports and ensure proper automated notifications are distributed when outages occur or when there is a change in the production environment.
Work Location:
1 Police Plaza, New York, NY 10038
Minimum Qualifications:
A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; orEight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;Education and/or experience which is equivalent to "1" or "2" above.
Preferred Skills:
Preference will be given to a candidate that has experience with a minimum of 5 years using ESRI software (ArcGIS Desktop, ArcPro, ArcGIS Enterprise, ESRI Python Library), Intergraph Computer Aided Dispatch, Hexagon GeoMedia Professional, Next Generation 911, data modeling and geodatabase development, Public Safety LMR, Wireless Broadband and GIS.Excellent data editing skills using ESRI software & VMS platforms.Working knowledge of KML, HTML, XML preferred.Proficient in MS SQL Server, Database replication, SQL query development experience.Thorough knowledge of New York City and familiarity working with New York City GIS data.
Residency Requirement:
New York City Residency is not required for this position.
Additional Information:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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The Information Technology Services Division (ITSD) supports the Department by acquiring, distributing, installing and maintaining Local Area Networks, personal computers, mainframe computers, software, and data communications networks. ITSD also plans and coordinates the implementation of advanced technology.
This class of positions encompasses professional and responsible highly technical responsibilities unique to the design, monitoring and maintenance of complex mission critical solutions and enterprise infrastructure related to Land Mobile Radio (LMR), Wireless Broadband, Radio Infrastructure Alarm Monitoring and Geographic Information Systems (GIS). Under administrative direction of an agency Manager, with broad latitude of independent actions or decision, serves in a critical role in the design and implementation of infrastructure monitoring or automation tools. All personnel perform related work and may supervise employees.
Responsibilities:
Analyzes, designs, implements, maintains, and supports IT automation and monitoring solutions for enterprise infrastructure systems and platforms related to LMR, Wireless Broadband and GIS.Develops and maintains standards and guidelines for implementing IT automation and monitoring related to LMR, Wireless Broadband and GIS.Oversees configuring and Quality Assurance (QA)/ Quality Control (QC) of IT automation and monitoring tools at an enterprise level, including the analysis, selection and deployment of emerging technologies.Monitors industry developments; liaises with vendors regarding new products and technologies. Ensures compliance with agency standards. Proposes updates to agency standards in line with industry advancements.Assist with data analysis from an automated Extract, Transform, and Load (ETL) Program to support the map based systems. Maintain and update the automation of the Extract, Transform, and Load (ETL) Program as needed.Oversees Event Management, Release Management, Change Management development and processes related to LMR, Wireless Broadband and GIS.Oversees major tool implementations and/or upgrades, including continued support, documentation and training.Recommends hardware, software and server requirements to implement building the monitoring or automation tool’s environment.Collaborates with relevant partners to fully understand automation and monitoring requirements. Assists in defining and implementing Service Level Agreements (SLAs).Collaborates with team leads to produce outage reports and ensure proper automated notifications are distributed when outages occur or when there is a change in the production environment.
Work Location:
1 Police Plaza, New York, NY 10038
Minimum Qualifications:
A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; orEight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;Education and/or experience which is equivalent to "1" or "2" above.
Preferred Skills:
Preference will be given to a candidate that has experience with a minimum of 5 years using ESRI software (ArcGIS Desktop, ArcPro, ArcGIS Enterprise, ESRI Python Library), Intergraph Computer Aided Dispatch, Hexagon GeoMedia Professional, Next Generation 911, data modeling and geodatabase development, Public Safety LMR, Wireless Broadband and GIS.Excellent data editing skills using ESRI software & VMS platforms.Working knowledge of KML, HTML, XML preferred.Proficient in MS SQL Server, Database replication, SQL query development experience.Thorough knowledge of New York City and familiarity working with New York City GIS data.
Residency Requirement:
New York City Residency is not required for this position.
Additional Information:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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