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McLeod

IT Systems Administrator

McLeod, Birmingham, Alabama, United States, 35275


McLeod Software Headquarters100 Corporate DrBirmingham, AL 35242, USA

Description

Purpose of this Position:

The IT Systems Administrator involves the administration, governance, and support of enterprise systems and cloud systems utilized at McLeod Software.Essential Duties and Responsibilities:Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.Install and upgrade computer components and software and manage virtual servers.Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and assessing their impact.Configure and maintain resource monitors for responsible infrastructure.Provide timely responses to tickets assigned and resource monitor alerts.Provide documentation and technical specifications to IT staff for planning and implementing new or upgraded IT infrastructure.Perform regular backup operations and implement processes for data protection, disaster recovery, and failover procedures.Responsible for capacity, storage planning, and database performance.Attention to detail and a customer-centric attitude.Working knowledge of virtualization and VMWare.Working knowledge of Windows Server and Linux server.Knowledge of Active Directory.Solid organizational skills, including multitasking and time management.Knowledge of server networking and hardware.Knowledge of storage (SAN/NAS) is a plus.Knowledge of PowerShell or shell scripting is a plus.Excellent oral and written communication skills.Qualifications:To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education/Experience:High School Diploma or GED required.Bachelor’s degree in related discipline strongly preferred, but consideration may be given to an exceptional candidate with 5 years of relevant experience.At least 5 years relevant work experience designing, implementing, administrating, or managing systems infrastructure at an enterprise scale.Proven server administration experience with VMware, Windows, and Linux Operating Systems.Language Ability:Ability to read, analyze, and interpret trade publications, technical documentation, reports, and other documents. Ability to respond to common inquiries from customers, peers, or business community members. Ability to write communications and documentation grammatically correct for routine business correspondence.Reasoning Ability:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret various technical instructions with abstract and concrete variables.Computer Skills:To perform this job successfully, an individual should know word processing and spreadsheet software and be able to troubleshoot, recreate, and resourcefully solve complex technical problems. Knowledge of networking, Windows, and Mac systems. Knowledge of virtualization and VMWare. Working knowledge of Active Directory. Knowledge of server networking, hardware, and storage (SAN/NAS). Knowledge of PowerShell or shell scripting is a plus.Certificates and Licenses:None.Supervisory Responsibilities:This job has no supervisory responsibilities.About Us

Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complementary logistics products.We are the leader in software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third-party logistics, and shipper companies in the United States.With an established base of more than 1,200 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types.Participation in the trucking and brokerage industry is extremely important to McLeod Software. We have always believed that we benefit beyond our investment from our active participation in the industry's most important organizations. In addition to national organizations like the ATA, TCA, TIA, AFTC, NTTC, and NPTC, we belong to and participate in over 20 state and regional organizations.

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