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Chick-fil-A

Chick-fil-A Director of Training and Development

Chick-fil-A, Ballwin, Missouri, United States, 63021


We are looking for someone who is passionate about serving others.

Benefits

100% Free College Tuition (Bachelor's and Master's Offered)Health insuranceDental insuranceVision insuranceFlexible and Consistent schedule401(k) matchingEmployee discountLife insuranceTuition Reimbursement/ScholarshipsCollege Tuition Reduction NetworkFree MealsTotal Potential Compensation $75.5k-$79.4k /year, up to $95.5k with overtime

Annual wage compensation $33.5k-$37.4k/year, up to $51.5K/year with overtime100% Free College Tuition - Estimated $25,700 Annually*Access to college scholarship opportunities of up to $2,500 per yearFree meals - Up to $4,160 Annually401K Company Match - Up to $2,000 AnnuallyEmployer's contribution towards Medical Insurance Premiums - Up to $9,600Total compensation package- $75.5k-$79.4k/year, up to $95.5k with overtime*Although we pay 100% tuition for Professional Certificates, Associates, Bachelor's, and Master's degree programs, our estimation was calculated according to an equivalent Master's Degree.

POSITION OBJECTIVE

Are you passionate about people and development? Do you love working in a fast-paced environment? Are you a servant leader who has a desire to make a significant impact in the lives of team members and guests? Chick-fil-A Ellisville is seeking a high-caliber, self-motivated, and driven leader who can thrive under pressure to be the Director of Training and Development. This person will be an integral part of the Leadership Team, developing and managing all onboarding and training processes for the restaurant. This leader must have the ability to develop people, a passion for excellence in processes and systems, grit, and be authentically themselves. Over time, growth with Chick-fil-A Ellisville could look like moving into an executive director role, multi-unit management, or even being trained and developed to pursue being an Owner/Operator yourself! Join this dynamic team and help lead Chick-fil-A Ellisville to be a top performer in one of the fastest-growing brands in the nation, Chick-fil-A!

POSITION KEY RESPONSIBILITIES

Design and implement onboarding and training systems and processesTrain, coach, and develop both new and existing members of our team while tracking progress; Set goals and help the team achieve themImplementing and updating changes to systems and processes in order to improve team efficiency and guest experienceEnsure continuous execution of food safety standards and a commitment to excellence with guestsHold team members accountable to all Chick-fil-A standards, policies, and procedures; ensure proper coaching, and disciplinary actions when necessaryProvide clear, kind, and consistent communication and feedbackThink strategically for the business; collaborating, adjusting, and propelling the business to reach goalsBe a source of encouragement and positivity for the team, acting as a cheerleader and celebrating wins big and smallEngage with, challenge, and motivate the team to accomplish difficult and hard-to-reach goals while inspiring those around them to have fun and build life-impacting relationships with the team and guestsUphold a culture of striving for excellenceMeet regularly with Leadership Team and the Owner/Operator for continued training and personal development, as well as to execute the overall vision and grow the overall success of the restaurantUphold the Chick-fil-A standards and policiesCOMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED

Have a "Food Safety First" MindsetDemonstrates servant-leadership mentalityProven leadership experience - have led and developed teamsOrganized, detail-oriented with a strong sense of follow-throughResults-oriented and able to work in a very fast-paced, high-stress environmentHigh emotional Intelligence; Passion for people and delivering world-class serviceSystems thinker; innovator; problem-solverEffective communicator with the entire teamResourceful; has the ability to think and doHigh integrity and characterOptimistic in adversity; a natural team cheerleaderSense of ownership; self-motivated with a willingness and eagerness to learnTakes initiative; driven and hard-working individual with a growth mindsetAbility to keep composure under high pressure and make decisions quicklyDesire to care for and develop others. Strong relationship builder.2+ years of management experience with positive results to showBachelor's Degree preferred