CardWorks Servicing, LLC
Systems Administrator II, Infrastructure Operations
CardWorks Servicing, LLC, Orlando, Florida, us, 32885
Systems Administrator II, Infrastructure Operations
CardWorks Servicing, 100 Colonial Center Parkway, Lake Mary, Florida, United States of America ● CardWorks Servicing, 225 W Station Square Drive, Pittsburgh, Pennsylvania, United States of America ● CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, Florida, United States of America ● Virtual
Req #9537Friday, October 18, 2024CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.The position is responsible for managing a large service and storage infrastructure. The responsibilities include provisioning, installation/configuration, monitoring, upgrading and maintenance of system hardware and software. Ensure highest levels of system and infrastructure availability. Provide tier 2 tier 3 escalation. In addition, this role will include functions involving data center management.
Provide guidance and assistance to junior members of the team. This position requires sharing on-call responsibilities and some planned off-hour work..Essential Functions:Applies OS patches and upgrades on a regular basisUpgrades administrative tools and utilities and Configures and adds new services as necessaryMaintains and administer the company Active Directory infrastructure, including users, computers, security/distribution groups, organizational units, and group policy objectsAdministers the company Single-Sign-On (SSO) solution
and configures
new applications and maintain existing applications to take full advantage of SSOProvides project management for system upgrades and rollouts where applicableAnalyzes hardware and software system performance, review monitoring tools, and perform routine maintenance as necessaryEscalates to management any issues of significant or immediate concernInstalls new or rebuilds existing servers in accordance with standards and project/operational requirements, including the configuration of hardware, peripherals, services, settings, directories, storage, etc.Adheres to defined change control procedures and be able to work in a fully audited financial services environment using accepted best practicesResearches and recommend innovative approaches for system administration tasks that leverage finite resourcesEnsures that system hardware, operating systems and software systems adhere to company policiesDevelops and maintains installation, configuration and hardening proceduresAssists in the administration of the Exchange email environmentAssists in the administration of the VMware virtual server environmentProvides helpdesk support as required by operational needsPerforms other duties as assignedEducation and Experience:Bachelor’s degree in Computer Science or Information Systems or equivalent combined education and experience requiredFive (5) +years’ experience working with Microsoft Windows desktop and server operating systemsExperience and knowledge of industry compliance standards such as Payment Card Industry (PCI) preferredKnowledge and experience with Linux is preferredPowerShell, Ansible, Terraform scripting experience is preferredCloud knowledge AWS, Google, Azure preferredSummary of Qualifications:Thorough knowledge of Microsoft Server and Desktop ProductsKnowledge of VMWare ESX server virtualization productsSuccess as a competent troubleshooterAbility to prioritize multiple tasks and meet appropriate deadlinesExcellent organizational skillsFoster company success through a professional appearance, being courteous to internal customers and associates, having a positive attitude, and being a team playerAbility to communicate with others and to assimilate and understand information, in a manner consistent with essential job functionsAbility to multi-task is essentialWe offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location. Our benefits offerings include medical, dental, vision, life insurance, 401(k) plan with company match, paid vacation time, sick time, as well as other benefits and programs to meet the needs of our employees. Further details will be shared during the interview or offer process, as appropriate and applicable.
We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant’s personal credit history, drug testing, and employment/personal references.CardWorks Servicing, 100 Colonial Center Parkway, Lake Mary, Florida, United States of AmericaCardWorks Servicing, 225 W Station Square Drive, Pittsburgh, Pennsylvania, United States of AmericaCardWorks Servicing, 9200 SouthPark Center Loop, Orlando, Florida, United States of America
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CardWorks Servicing, 100 Colonial Center Parkway, Lake Mary, Florida, United States of America ● CardWorks Servicing, 225 W Station Square Drive, Pittsburgh, Pennsylvania, United States of America ● CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, Florida, United States of America ● Virtual
Req #9537Friday, October 18, 2024CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.The position is responsible for managing a large service and storage infrastructure. The responsibilities include provisioning, installation/configuration, monitoring, upgrading and maintenance of system hardware and software. Ensure highest levels of system and infrastructure availability. Provide tier 2 tier 3 escalation. In addition, this role will include functions involving data center management.
Provide guidance and assistance to junior members of the team. This position requires sharing on-call responsibilities and some planned off-hour work..Essential Functions:Applies OS patches and upgrades on a regular basisUpgrades administrative tools and utilities and Configures and adds new services as necessaryMaintains and administer the company Active Directory infrastructure, including users, computers, security/distribution groups, organizational units, and group policy objectsAdministers the company Single-Sign-On (SSO) solution
and configures
new applications and maintain existing applications to take full advantage of SSOProvides project management for system upgrades and rollouts where applicableAnalyzes hardware and software system performance, review monitoring tools, and perform routine maintenance as necessaryEscalates to management any issues of significant or immediate concernInstalls new or rebuilds existing servers in accordance with standards and project/operational requirements, including the configuration of hardware, peripherals, services, settings, directories, storage, etc.Adheres to defined change control procedures and be able to work in a fully audited financial services environment using accepted best practicesResearches and recommend innovative approaches for system administration tasks that leverage finite resourcesEnsures that system hardware, operating systems and software systems adhere to company policiesDevelops and maintains installation, configuration and hardening proceduresAssists in the administration of the Exchange email environmentAssists in the administration of the VMware virtual server environmentProvides helpdesk support as required by operational needsPerforms other duties as assignedEducation and Experience:Bachelor’s degree in Computer Science or Information Systems or equivalent combined education and experience requiredFive (5) +years’ experience working with Microsoft Windows desktop and server operating systemsExperience and knowledge of industry compliance standards such as Payment Card Industry (PCI) preferredKnowledge and experience with Linux is preferredPowerShell, Ansible, Terraform scripting experience is preferredCloud knowledge AWS, Google, Azure preferredSummary of Qualifications:Thorough knowledge of Microsoft Server and Desktop ProductsKnowledge of VMWare ESX server virtualization productsSuccess as a competent troubleshooterAbility to prioritize multiple tasks and meet appropriate deadlinesExcellent organizational skillsFoster company success through a professional appearance, being courteous to internal customers and associates, having a positive attitude, and being a team playerAbility to communicate with others and to assimilate and understand information, in a manner consistent with essential job functionsAbility to multi-task is essentialWe offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location. Our benefits offerings include medical, dental, vision, life insurance, 401(k) plan with company match, paid vacation time, sick time, as well as other benefits and programs to meet the needs of our employees. Further details will be shared during the interview or offer process, as appropriate and applicable.
We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant’s personal credit history, drug testing, and employment/personal references.CardWorks Servicing, 100 Colonial Center Parkway, Lake Mary, Florida, United States of AmericaCardWorks Servicing, 225 W Station Square Drive, Pittsburgh, Pennsylvania, United States of AmericaCardWorks Servicing, 9200 SouthPark Center Loop, Orlando, Florida, United States of America
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