Ardent Health Services
Senior IT Systems Analyst, Epic Ambulatory
Ardent Health Services, Brentwood, California, United States, 94513
This is a remote position
Ardent Health Services
(AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.
POSITION SUMMARYThe
Senior IT Systems Analyst
is responsible for the development, configuration, continuous improvement and support for health system applications, primarily
EpicCare Ambulatory.
The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications.
Responsibilities:
Translate best practices in clinical workflow into application designs.
Analyze application release notes and technical specs to identify impact and opportunities; plan and execute on new functionality in upgrades.
Evaluate current state processes and identify gaps to future state goals related to IT application utilization.
Provide ongoing analysis, technical and functional support for systems throughout the organization.
Independently manage assigned project tasks to remain on track with timelines; proactively communicate risks, delays and issues.
Demonstrate ability to communicate information to internal and external customers in a clear and concise manner and deliver difficult/sensitive information tactfully.
Represent application area in operational meetings at corporate, service line and facility levels.
Mentor teammates in application design and support.
Lead testing efforts and ensure issues are identified, tracked, reported on and resolved in a timely manner.
Participate in business continuity planning and assist with the development of disaster recovery measures.
Participate in after-hours support On-Call rotation.
Qualifications:Education & Experience:
4 years of experience in applicable business area (clinical, operational or IT systems support).
Applicable certification – EpicCare Ambulatory.
3 years of experience working within Information Technology implementing and supporting applications, preferred.
Experience working in a healthcare environment, clinical informatics or healthcare IT, preferred.
Experience with regulatory reporting and regulatory requirements in applicable clinical area, preferred.
Knowledge, Skills & Abilities:
Knowledge of ambulatory workflows and best practices.
Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
Strong understanding in the areas of application technology and system design.
Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
Excellent oral and written communication skills.
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Ardent Health Services
(AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.
POSITION SUMMARYThe
Senior IT Systems Analyst
is responsible for the development, configuration, continuous improvement and support for health system applications, primarily
EpicCare Ambulatory.
The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications.
Responsibilities:
Translate best practices in clinical workflow into application designs.
Analyze application release notes and technical specs to identify impact and opportunities; plan and execute on new functionality in upgrades.
Evaluate current state processes and identify gaps to future state goals related to IT application utilization.
Provide ongoing analysis, technical and functional support for systems throughout the organization.
Independently manage assigned project tasks to remain on track with timelines; proactively communicate risks, delays and issues.
Demonstrate ability to communicate information to internal and external customers in a clear and concise manner and deliver difficult/sensitive information tactfully.
Represent application area in operational meetings at corporate, service line and facility levels.
Mentor teammates in application design and support.
Lead testing efforts and ensure issues are identified, tracked, reported on and resolved in a timely manner.
Participate in business continuity planning and assist with the development of disaster recovery measures.
Participate in after-hours support On-Call rotation.
Qualifications:Education & Experience:
4 years of experience in applicable business area (clinical, operational or IT systems support).
Applicable certification – EpicCare Ambulatory.
3 years of experience working within Information Technology implementing and supporting applications, preferred.
Experience working in a healthcare environment, clinical informatics or healthcare IT, preferred.
Experience with regulatory reporting and regulatory requirements in applicable clinical area, preferred.
Knowledge, Skills & Abilities:
Knowledge of ambulatory workflows and best practices.
Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
Strong understanding in the areas of application technology and system design.
Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
Excellent oral and written communication skills.
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