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Concord Hospitality

Host(ess) / Greeter - Winter Wonderland Experience

Concord Hospitality, West Palm Beach, Florida, United States, 33412


DescriptionJob Title: Seasonal Host(ess)/Greeter - Winter Wonderland at The Ben Hotel

Department:

Outdoor Ice Skating Experience | Food & Beverage

Reports To:

Rink Manager / Assistant Manager

Employment Type:

Seasonal (November - March)

Summary:

As a Seasonal Host(ess)/Greeter at

Winter Wonderland at The Ben Hotel , you will be the welcoming face of our winter experience, ensuring that all guests have a safe and enjoyable time. This position requires excellent customer service skills, as well as a proactive approach to maintaining a fun and organized environment.

Key Responsibilities:On-Ice Safety Monitoring:

Monitor on-ice safety and ensure all patrons are adhering to the Skaters Code of Conduct.Skate Rental Operations:

Pass out and re-shelve skates in the Rental Skate area, assisting patrons in selecting the right size.Guest Engagement:

Welcome guests and provide information about the ice skating experience, enhancing their enjoyment.Greeter/Waiver Stand:

Work at the Greeter/Waiver stand as required, assisting patrons with online waiver completion.Skate Lace Assistance:

Help patrons in the Skate Lace Area, ensuring their skates are properly fitted and laced.Ice Maintenance Assistance:

Assist with ice maintenance as required to keep the rink in optimal condition.Cleaning Duties:

Maintain cleanliness in the skating area, including removing debris and ensuring a tidy environment.Additional Duties:

Perform other tasks as assigned by the manager and assistant managers to ensure a seamless experience for guests.Qualifications:Must be at least 16 years of age.Strong customer service skills and a friendly demeanor.Ability to work in a fast-paced environment and interact positively with guests.High attention to detail and ability to follow instructions.To Apply:

Be part of the magic this holiday season at The Ben Hotel's Winter Wonderland! If you're an experienced skater with a passion for providing excellent service, apply now to join our Rink Monitor and Ice Skate Rental Attendant team!

The Ben Hotel & Concord Hospitality is an equal opportunity employer, committed to diversity and inclusion.