Unit Manager I

Salary: $56,906.00 - $99,586.00 AnnuallyLocation : Watauga County, NCJob Type: Permanent Full-TimeJob Number: 24-11242 EIPD 60054819Department: Dept of Health and Human ServicesDivision: Vocational RehabilitationOpening Date: 10/31/2024Closing Date: 11/13/2024 5:00 PM EasternJob Class Title: Rehabilitation Services Manager IPosition Number: 60054819Work Location: Boone / WataugaSalary Grade: NC17Recruitment Range: $56,906-$79,000Description of WorkThis Rehabilitation Services Manager I serves as the Unit Manager of the Boone Unit Office, including satellite offices in Newland and North Wilkesboro with the North Wilkesboro office having an on-site Counselor-in-Charge. The Rehabilitation Services Manager will have an understanding of the field of rehabilitation counseling and thorough knowledge of agency policies and procedures pertaining to casework. Job responsibilities including the following: Professional supervisory and managerial work in organizing and directing delivery of Vocational Rehabilitation services to individuals with disabilities.Directs the daily activities of the EIPD staff to ensure the most effective and efficient service delivery.Serves as area manager of the Division's service delivery program serving Watauga and surrounding counties.Provides leadership to meet agency mission and goals within the context of its stated values.Provides administrative and case management supervision including training and technical assistance, personnel administration, and evaluation planning.Designs and implements action plans to develop personnel and programs.Works cooperatively with third-party school programs, multiple community rehabilitation programs, community partners and agencies, and businesses.Ensures that all aspects of the Unit's work is in compliance with federal regulations, state laws, and DHHS and NC EIPD policies.The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for persons with disabilities through customer partnership and community leadership.About the NC Department of Health and Human Services (DHHS):The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Compensation and Benefits:The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for Knowledge, Skills and Abilities / CompetenciesTo receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Please refer to the link below for additional information Ability to organize and direct the delivery of EIPD services in a unit office serving primarily rural areas to ensure compliance with federal, state, and Division regulations and policies.Knowledge of administrative management principles, methods of program planning and budgeting, and thorough knowledge of casework management.Requires the ability to lead by example including comprehensive understanding of the field of rehabilitation counseling and demonstrated excellence in service delivery, thorough knowledge of casework policy and procedures.Ability to mentor, coach and teach in a supportive climate as well as knowledge of and ability to tactfully utilize confrontation techniques as necessary.Ability to establish and maintain collaborative working relationships with clients, division staff and peer professionals in public and private programs representing a variety of caseload types.Management PreferencesRequires a diverse background in the field of rehabilitation including working cooperatively with advocacy groups and an array of community resources to serve a diverse population of consumers.Ability to establish and maintain collaborative working relationships with consumers, Division staff and peer professionals in public and private programs representing a variety of disability groups and caseload types. Ability to analyze situations and consider the circumstances from various perspectives in order to find effective solutionsGood interpersonal skillsCase management system experienceKnowledge of Workforce DevelopmentPhysical RequirementsNC Driver's License required for extensive travel in the service area. Minimum Education and Experience RequirementsSome state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Master's degree in rehabilitation counseling, counseling, or a closely related human services field from an appropriately accredited institution and three years of experience in a rehabilitation service program or closely related area including one year of supervisory experience;ORCurrent certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC) and three years of experience in a rehabilitation service program or closely related area including one year of supervisory experience. Supplemental and Contact InformationThe North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Consideration for this vacancy, all applicants must complete an on-line application using this link, If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled. For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.01 I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) Yes, I understand and have fully completed all requirements. 02 Where did you learn about DHHS or this opportunity? Company or OSHR Website Employee Referral Conference / Career Fair Email campaign Professional Association or Industry-specific job board Indeed LinkedIn NC Nursing Board email Google Other General Job Boards Other Search Engines Other Social Media Internet Advertisement TV / Radio 03 How many years of experience do you have directly supervising others? None 1 year 2-4 year 5+ year 04 How many years of experience do you have working with others to improve performance deficits both in job tasks and work behaviors? None 1 year 2-4 years 5+ years 05 What is the minimum number of employees you have supervised? 06 What is the maximum number of employees you have supervised? 07 I understand that the budgeted salary for this position is limited to $79,000. If offered this position, the salary offered will be within the posted recruitment range of $56,906-$79,000 Yes No Required Question